Is pupjoy.com Legit?

The toys are very cheap. I could’ve gotten some of them at the dollar store. It also repeats the same toys almost every week. I’ve had pupjoy for just about 6 months. And I’ve gotten the same toy 4 times now.

Horrible customer service. I received my first and my last box. prior to receiving this box I spoke on the phone with an agent and explained what I needed. I explained my 4 month Maltese is a teacup 4.8 lbs and teething. I explained she needs size appropriate toys and rawhide bones what I received was a toy with a tennis ball attached to it that is too big for my tiny puppy when I told them how Upset I was and sent them my YouTube video review which I did between pupjoy and barkbox. Barkbox scored a 4 because my puppy found their toys more engaging. Pupjoy scored a 1 because for $31 I received two lame toys one was too big not one chew bone or rawhide. After I sent them my review they emailed me back So sorry Zoe didn't like her box will cancel your subscription you should take her to the store and pick out her bo es and toys. Nowhere did they ask what can we do to make you and Zoe happy. They didn't even try. To chat with one of their agents is close to impossible lucky for me I had their email But after that rude response I have no interest in remaining a customer I gave them 1 star poor customer service worthless toys.Barkbox scored a 4 and I have 0 doubt Pupbox will also surpass Pupjoy

PupJoy has the most customizable boxes of any other company I have seen thus far, combined with the fact that their customer service team is amazing makes for one great company! However, they received a 3/5 because I do think their toy only boxes are a little lacking, the antler was tiny, the every day toys are often rubber or another hard plastic thats easily destroyed. Their saving grace is that usually theres one great toy and a pretty cool "accessory" in the box as well but considering that theres only 3 toys total I have been disappointed in the quality and type of toy. As far as companies that provide toy only boxes I think I'll stay with PupJoy but if I didn't need this option I might be tempted by the larger (and cheaper) boxes of other companies. As I said though their customer service is great, and customization is key! If they were to add some more usable toys (rubber lasts a second before I have to toss it with even the lightest chewers), I would love this company so much more!

I love how the box had a lot of nice goodies for my dog. The box came to our house within a decent time also. Love the packaging! My dog loves the toys and snacks inside. Only thing I'd change would be the size of the bully stick that we got, it was sized more for a puppy than an adult dog. Otherwise, I would definitely recommend!

My dogs know the PupJoy box when I bring it in from the mail! They can't wait for me to open the box! I have been very pleased with everything, except for one thing. I received a treat for them that was not manufactured in the US. I never allow my dogs any food/treat items that are not made in the US. If it hadn't been for this one item, I would have given them 5 stars! PupJoy is worth getting for your dog!!

The treats are great, but the toys don't last long with our inquisitive dogs. The toys don't seem to make it through the first play session.

I LOVE PupJoy's dog box subscription service. So much better than other competitors (including BarkBox) in so many ways! All natural products, locally sourced, convenience, supports other small businesses, this company is just the best! They have so many options to fit your pups specific wants and needs. Not to mention, the customer service is the best I've come across. Can not say enough good about this service.

My pup & I LOVED the pupjoy box! We got the power chewers box with toys & treats & it did not disappoint! It had the cutest little toys, along with 2 full-sized bag of treats & 2 different chews. I would definitely order from this company again, as it’s the perfect option for busy pet parents whose pups need new toys often! Thank you, Pupjoy!!!

Every month my dog, Coco, knows when his box arrives in the mail. Maybe he remembers what it looks like. Maybe it smells of doggie yumminess. I don't know, but even the mailman gets a smile from Coco's enthusiasm when he sees his box mixed amongst other packages.Coco hasn't met a PupJoy treat he hasn't wanted to devour or a toy that didn't capture his playful attention. His favorite has been a ball made of all recycled tires. I'm not sure that Coco cares about the recycling part (his mom does)...but the ball evidently bounces perfectly and squeaks just like he likes it. As a fur baby mom, PupJoy makes me feel good about the quality of treats and toys I give to Coco. Additionally, I love that they support small, local companies. PupJoy delivery day is a great day around here!

Great subscription box plans for all dogs! My Duke loves his box. I don't do it monthly, but when I have ordered, it has been such a joy to receive for both Duke and I. I recommend. Products are adequate, treats are tasty (or at least Duke seems to love them), and it's conveniently sent to your doorstep.

We originally had used a competitor but found the quality of the product declined. We decided to try PupJoy and have been very happy with the high quality, focused to our request items we receive. The biggest compliment I can give is that we changed our subscription from a 3 month to a 6 month rolling so as to indicate our happiness with this companyJohn C

Our dog Chewy is a Cavashon and weighs about 10 pounds - we got him the products associated with a small dog although he is the Pupjoy definition of tea cup. He loves everything in his box and can't wait for his next one.We also advocate for CatJoy as well!

My dog has loved just about everything that has been delivered and I love the fact that I can tailor my subscription. I've mainly focused on treats and toys. The treats are high quality that you don't see in every pet store on the corner and I like the fact that they are natural and appear to be healthy. Toys are appropriately sized and fun, providing hours of playtime for my dog. The convenience of delivery to my office is a huge plus. I've given several of these subscriptions as gifts and everyone seems to love them. I highly recommend!

Ordering from PupJoy has been such a positive experience for us. When our box arrives the dogs know that it's something special for them and they get so excited! Customer service is top notch...they definitely are a company that has it together. I enjoyed hosting a PupJoy party in my home and receiving Pup points from it. It's a great system they have worked out. I recommend this company to all, they definitely have something for everyone!

I really love Pupjoy! I like that I can choose different options with my monthly box to include all treats or treats with toys and assessories, etc. Customer service is phenominal. I needed to call once because I was not receiving e-mail notifications. Customer service was very helpful, discovered I had typed in my email address incorrectly and fixed the problem. I would highly recommend Pupjoy!

❤️ The opportunity to receive monthly items to spoil our dog without taking a hit in the wallet. Our pup has thoroughly enjoyed almost every product that has been shipped. Honey looks forward to her monthly shipment !

We have had several monthly subscription crates for oour pet now over the past year and PupJoy has, hands down, turned out to be the best of all of them. You get more for the price then other crates and the quality and amounts are just fantastic. The items are well chosen and have really given us great stuff. The toys and treats have really pleased my puppy so much that she recognizes the box when it comes in the door! We actually save money with PupJoy because we get such a nice box from them that we cancelled another box we were getting that was only giving small sample packs and toys that were not very exciting!

Love our PupJoy boxes! They have the most adorable and unique toys. (And customized to my dogs size!) We also found our pups favourite peanut butter treats from them. Aways looking forward to next months delivery of toys and treats!

My dog was so excited to receive the Pupbox. It came with a decent amount of toys, chews and treats. My pup isn't a heavy chewer, but the included toys seem like they would be pretty durable. I liked that you could also customize the box fully including size, type of items etc. Pupjoy is like Christmas once a month.

So far I have received 4 boxes and everytime my 3 dogs love their surprises!