Is moes.com Legit?

I was in Sunday night, staff was awesome, Manager was spot on, food delicious

Gave away my order then said they will remake it while I waited for 15 min they never started on the remake. After I walked to the front the lady asked can I help you? I said yes I would like my burrito and she gave me a nasty look and said well we don’t even know what you had on it. They expected me to wait in line all over again to reorder. Terrible rather starve then come back! I hope corporate sees this and makes changes!

What???I’ve noticed the last few times that they have gotten very skimpy with portions, but this is absolutely ridiculous! I ordered the bowl with white chicken and seasoned rice… I got maybe a 1 1/2 cups rice with a half cup of chicken!!!! What’s the what??? Inflation plays a big part in reducing the amount served but be honest and give people their money’s worth.

No matter what location you go to it's just terrible we live in South Tampa and went to the one on Neptune. We got chicken burritos with no chicken my son got a ground beef burrito that maybe had a teaspoon of ground beef we also got the chicken and rice bowl again no chicken we got the steak and cheese bowl and there were maybe 10 of the tiniest pinky nail slivers of beef dust it was hard and tasted old. Extremely dry. Absolutely rancid. So a few months later we decided to try the location off of Bloomingdale and Providence in the Brandon Riverview area. That location was even worse. Again they don't put meat in anything. The tiny little slivers you might get are hard and dry. We ordered pretty much the same things as we did in the South Tampa location and this time we got a little tiny bit of chicken dust no more than a tablespoon. My son's ground beef burrito was totally missing the ground beef this time. The chips were stale. The burritos were also missing the peppers and onions the chicken bowl had a bunch of onions but no peppers. Just horrible across the board.This is the greediest, lowest quality burrito Tex Mex restaurant ever. They will straight up rip you off and act like they're doing you a favor by serving you slop. Do yourself a favor and go to Qdoba. The food is always fresh, it's never missing ingredients, you actually get what you order and what you pay for. Amazing service as well. And did I mention the food is actually tasty, excellent quality and fresh....

I had the oddest of poor customer service at Moe's corporate. After my order was canceled with no explanation, I emailed their customer support line to get back the reward I had spent on my order. The customer service agent, for reasons I cannot fathom, told me my reward had been used and there was nothing she could do. Then closed the case.I'm perplexed who instructed their staff, outsourced or not, to be churning through tickets at this speed.

The whole staff was trash nothing but ghetto girls literally fighting behind the counter screaming. Messed up my order because they were too busy screaming at eachother. Every time I come here they will charge me for a drink but the machine is always empty or out of order. Horrible place but my fault for continuing to spend my money there. Also not sure why they are making people wear a mask in a state with no mask mandate. You would think they would be more worried about the employees trying to kill eachother

Customer service is complete garbage. They do not care about their customers and completely ignore issues with their app and coupons they provide via email. Even after providing proof they basically tell you too bad.

Stopped into the Cortland , Ny #3691 for lunch with my daughters and granddaughters. Was so disappointed in every aspect of my visit , Terrible food , terrible service, rude staff , overpriced . From the minute we entered it was a turnoff , we should have turned around and left . A half hearted Hello welcome to Moe’s . So to put it simply I WILL NOT BE A REPEAT CUSTOMER !!!!

I asked for there to be no lettuce on my food but yet there’s lettuce I’m so tired of ordering food they way I want it and you continue to make it the way you it. It’s sad when ppl have to get on here and leave a review down your establishment because you can’t get an order correct. If you can’t get customers orders correct or you can’t read then you need to find a different career and fast

The South Tampa location is great. Nice food, staff are always friendly & generally very quick service. It is a little bit pricey but everything is nowadays. Never had any issues with the food or service, I’m always happy. Sometimes they are out of a lot of drinks in the digital coke machine, but that’s probably just a small stock issue. The south Tampa location even still says ‘Welcome to Moe’s’!

Order was completely mixed up. We ordered four meals and received one half bag of chips. One person ordered jalapenos and all four orders had them. Very unfriendly/unprofessional service when items were not available. I wish I had read some reviews before I ordered.

Went into moes Warner robins ga and the place was disgusting. It was 3pm and one lady was just standing there and the other was sitting in the dinning room eating jimmy Jon’s. The salsa bar was so gross there were knats gathering….had a guy working on the soda machines and his hand truck was in the way of the bar and wouldn’t move… the smell of the bar was so nasty I almost threw up….I never write a review but that was crazy.

I’m disappointed & dumbfounded to see such negative reviews for out-of-town Moe’s. The crew at the Moe’s in Port. St. Lucie at SLW TownCenter is crushing it. Those kids are like certified burrito scientists or something. I get lunch there 2-3 times a week. I seriously have like $30 worth of banked rewards on my Moe’s app right now.

Moe’s does not train their staff when they hire them. They just expect them to know what they are doing. How do you expect them to know what they are doing when they have never worked before?? If they have worked before, the job may have been something completely different. You might give better service and have less mistakes made if you properly trained your staff.

Normally pretty good. The food we got today in Camillus, NY was not good. It was very salty, the hamburger was thick from dehydrating which concentrated the seasonings. The food was too spicey hot. The portions were abnormally insufficient which turned out to be a blessing because of the poor quality of the food. My wife and I are very upset because this was a restaurant that we could always count on for a quality, fresh, tasty meal.

I've never eaten at Moe's in college town. I've read the reviews. Idk if they're true, accurate, false or what. I do know I'm a new hire who hope to bring, culinary experience, quality guest service and a new, fresh experience to Moe's for the guests. I think the team at Moe's is dedicated and hardworking. During the time I was at Moe's for my interview, I observed the guests and workers on the line. The food was prepared and served expeditiously. I didn't hear one complaint. This was during lunch rush. The staff was very professional and polite. We look forward to providing our guests the absolute best services and food quality available. See you soon.

Great experience! Very friendly staff! Especially Melissa from store #338, she was super helpful, as I am legally blind, she made my experience there a great one, with my friends! Thanks again! Jeremy J.

The orchard park location is terrible. It is always dirty. They are always running out of food and the quantity of food is so small to what you pay for. I was in there recently, I had a gift card and when I went to use it I was told that there was nothing on the card, after the kid at the register pushed A LOT of buttons. I had just received the card that day, I had the receipt for it. The kid offered to keep it. I told him no I would take it back, ( I wanted to bring thus to the attention of the person who gave UT to me). When I got home with my order, that I had to pay for, I went on line to double check the card and it said the card had been used at the Orchard Park NY location just minutes before. I went back to the restaurant and asked for my money back, just the value of my gift card, and the kid who checked me out immediately Saud to me he didn't steal my $25, I never said he did. He proceeded to argue with me even though I wad speaking to the shift supervisor, who had to call a regional manager for approval to give me my money back. She did refund my whole order. I will NEVER go there again. More should really hit some adults to work in their restaurants, its just a free for all with all these kids working there. I used to live going there but UT has gone down hill in the past couple of years.

I used to eat at Moe's Southwest grill two or three times a week. I stopped going to Moe's because of all the plastic this company uses. For the past two years I've been eating at other restaurants next to Moe's but not at Moe's. I've seen the other restaurants change out their plates and bags from plastic to paper and cardboard recently, so I thought I would give Moe's another try. Unfortunately Moe's is still serving everything in plastic. For to go items they're serving in a big bowl with a plastic lid which is completely unnecessary. Salsas are now in plastic instead of self-serve, and the forks are now in plastic. Plastic plastic plastic! I will not be eating at Moe's anymore.

The General Manager Corrine at Moe's in Wyomissing is horrible. No bedside manner whatsoever. The way she treats employees is terrible. You give young girls a title and they run rampant with it. Her performance is questionable to say the least. Someone needs to check into how she treats not just employees but customers as well. She takes advantage of her position and bullies these school age kids who are trying to make a living. I personally do not think a 21 year old should be managing if she takes her position of power and bullies these kids. She would NEVER challenge an adult the way she does these kids. I hope Travis or Kyle sees this review and has the gumption to look into what I'm saying. Or maybe birds of a feather flock together? Times are hard. To keep deliberately messing with someones livelihood because you can is outrageous!! Corporate does nothing either. Karma is real. What goes around comes around. You get back what You give. Just sayin. Now, let's see if someone makes a move on this review.

“Save your cash - don't eat at Moe's!”

I must say, I love Moe's food. What I don't like are the extreme price hikes. It used to be that you could get an entree, drink, queso dip, & FREE chips for less than $10. I went with 2 pals & wasn't impressed. The entree I love went up $4. Chips weren't free, & you didn't get many. Queso dip is now $3.19. Drinks are $2.99. Our outing cost over $53! They don't do "meal deals" now, which saved me money. Highway robbery! Guess who won't be at Moe's from now on. ARGH! Tip for consumers:They don't even bother to say "Welcome to Moe's" anymore. They've stopped caring about the customers. Products used:Drinks, queso dip, chips, Adobo Chicken stack, Adobo Chicken bowl, tofu burrito. Service Value Quality