Is microsoft.de Legit?

I sent them an elite series 2 controller back for repairs, and the person over the phone was great, and I got the controller back today and it feels better than ever, I'm fairly certain they sent me a brand new contoller. I want to say thank you, but I'm unsure how to. Truly an awesome customer experience

Zero stars is the number I’d give, but can’t!Microsoft’s 360 office suite has jumped (again) in price by 50% in one year! Did away with being able to buy it so it’s all subscription based to RAKE the money in year after year…. Coupled with terrible customer service and BOT blocking “live” chats! I’m trying to search the internet to do away with Microsoft altogether as I’m sick of the updates that stuff things, shut down or slow my computer down.They thought up the “cloud” as a way of charging to store your information….. I never asked for that so, yeah it’s disabled but it keeps trying to force you to use it! Then there’s the ads …. So many god damn ads that you can’t read the screen…. But you can pay to REMOVE them right!Oh and the “Ad Preferences” or “Ad Customisation” just tailored for OUR convenience …. Where is the switch to turn them OFF!!! Oh that’s right, you wouldn’t get any money from the other companies you force to advertise with you or you block their ads from appearing when doing a search!Microsoft the Money Bags!

Genuinely don't even deserve 1 star. The WORST customer service possible. Literally horrendous experience and STILL being charged 9 months later with no way to cancel!

Absolutely shocking couldn’t care less about their customers! No help at all I provided all information they asked for and it ‘wasn’t enough’ to confirm it was actually me trying to get my old account back which I had lost.

Horrendous customer service. Purchased a console as a gift and it was supposed to be delivered yesterday. When ai was purchasing the shipping dates were clear. However now it shows status pending and is supposedly shipping in a month. Deception and lies. Customer service does not help, they do not connect you to anyone, keep you on hold, take you off hold, have you listening to their side conversations and offer no help. This is unnacceptable treatment of customers and the deception regarding advertised shipping dates….. lawsuit waiting to happen. Very dissapointed.

Another negative review, you guys forced people to move to windows 11... Well, i would not complain IF I WASNT GETTING BLUE SCREEN LIKE NEVER BEFORE. More than 10 bluescreen so far and its not even a year since the upgrade, i had 0 on windows 10, you guys are completely out of your minds to force people into an unstable OS wich bring nothing usefull to the table. Hope your company just goes bankrupt and we move to linux.

I have been using Microsoft products for 30+ years and my experience with each upgrade of the operating system and new office products, the programs get exponentially worse with each generation.These products used to be easy and intuitive to use. Now they are an unmitigated mess of unnecessary options that confuse the user and destroy the integrity of documents without clear instructions of how to restore original formats.This is a business opportunity for someone that is clever with software. Make "word" as easy as it was to use 20 years ago and the public will beat a path to your door. Shame on Microsoft for creating such useless s*** in their software.

I had a horrible problem with my Windows 10 and I tried to reach out to Microsoft through their website, but to no avail. Their customer support was ‘not available’. Thanks!

Microsoft customer service is totally useless you can’t speak to a human and as for the robot rubbish there in cuckoo land, gates must be at one of those parties with prince Andrew. 🤡

To Microsoft. I'm on Windows 10 with a 6 year old laptop. I don't want any updates. My laptop has never had a virus and I have security which is paid for. I don't want to update. You may have attempted to restart my laptop but I pressed down the standby button to force shut down my update. My laptop is running as great as ever. Stop forcing updates down the throats of your customers! If we want them, we accept them, if not do one. I will shut down every update until my laptop gives up the ghost.

The worst customer service I’ve ever had. Passed onto 4 different customer services over a period of 2 hours and then to be told my warranty was not intact despite not having had the product for more than a year. Appalling.

Windows 11 is annoying and not efficient. It certainly is not an improvement. Extra clicks for everything. because everything is behind an 'extra options' instead of just being in the list.

I need to speak to someone for help. Unable too. I am so tired of seeking help from companies who are not people freely

Refund which was supposed to issued at the start of this year is still not refunded. - regarding Office PlanOtherwise in general for Windows OS, through Feedback Hub, no one responds to your bug reports / complaints.

This company deserves absolutely zero stars ! Been *hacked* and blocked on 2 of my accounts ! After countless hours and failing to get customer support I still couldn’t recover ! Their recovery form is a joke ! Answered all questions correctly till they ask u to type down recently sent email addresses plus subject lines ( who in gods name remembers that ) still no luck ! This support system is a joke ! Please don’t use Microsoft !!!

Wish I could put zero stars.Never use a hotmail.com email address mine got hacked into so easily and I tried getting assistance and cleary there must a language barrier with there tech support team because he could not help me in the chat an there is no other way to contact them. Now I stressing about my personal information and getting nowhere with Microsoft.

Windows 11 is a piece of garbage its always updating even after I just updated and downloading more garbage onto my laptop. The stuff its downloading is also just useless never coming with the basic features we should have got at launch. The fact that the sort feature in file explorer and cant be completely disabled is bogus. No matter how many times I tell it not to back up my files to the cloud whether it be in turning on setting or in current settings it just wont listen. It also seems to run much slower when one update behind as if there trying to force you to update. If possible install another operating system.

I've been locked out of my account because someone hacked in, tried to purchase something from skype. Now I've been blocked. My xbox account is linked to that account and I can no longer play. That is 17 years of purchases and no one is helping me.it's a constant circle of filling in forms and then being told my account is locked because of the violation on skype. I DONT NEED THE ACCOUNT JUST TRANSFER MY XBOX TO ANOTHER EMAILSort it out, so many people have the same issue. Awful experience, awful service

Where have you hidden my address book ?Why have you removed my call blocking link ?Why are you blocking some of my incoming calls ?Where do I find my second account which YOU have moved ?You have done this WITHOUT consulting me.WHY ? ? ? ? ? ? ?Why do you confirm having repaired a problem, when you have NOT done it ? ? ? ? ? ? Four months waitingfor this repair.I am moving to a competent, eficient, knowledgeable server as soon as I have decided which one

OneDrive is simply a scam. Putting your files on a microsoft operating system is a time bomb, bound to blast ending with microsoft holding your files hostage for your money. OneDrive will automatically try and upload your entire desktop to the cloud, instantly overloading the 5GB free size allowed. When you try and stop the sync, it says, "please allow sync to finish first", and when you try to sink, it says BUY MICROSOFT 360 FOR MORE STORAGE. It's an endless deadlock that ends with your files unusable, and microsoft with your money. :(