Is klarako.com Legit?

Beautiful lamps, but I want to buy more and can't find the discount code I got with my first purchase. Wish there were more discounts available still, I'll be placing more orders soon as holiday gifts!

I was looking for a lighting solution for a particular workspace issue. The sleek design and the small footprint was my choice. Unfortunately, I purchased 2 and only one of them works. I contacted the company and they are asking for a video of the thing not working. They are threatening retaliation of this review unless I send them video of their lamp not working… Think about that, a video of their lamp not working…Since I purchased 2, I can tell you they got it half right - one of them does work and is a good solution I was seeking. But, in my view, a company that produces 50% defective products, and is poised for retaliation for a review highlighting that, tells me these folks are used to this. They’re used to fielding complaints with threats.

absolute garbage! don't buy these, they look great but two lamps stopped working after a couple of weeks after purchase and the company refused to refund or repair

I gave the light four stars because it comes with a USB-C port, which I actually prefer over a regular USB. Well, that's where tech is headed, but you can always get a converter.

My lights arrived in just seven days here in Canada, no complaints at all! They've been shining perfectly for months now. I bought 3 Crystal Lanterns for my daughter's study and some stem illuminator lamps. I'll definitely be shopping with Klarako again, that'sfor sure!

These lights are adorable! My only wish was for a longer warrant, maybe even a lifetime one instead of the 180 days. Update: Klarako really listens to their customers because now they offer a lifetime warranty options at checkout!

Klarako offers excellent product quality and unmatched customer service. I had a few questions about delivery, and they got back to me right away. I really appreciate their responsiveness!

After five months, one of my lights barely held a charge for a few hours. But when I reached out to Klarako, they quickly sent a replacement. The new light is working perfectly now. I'd give 4/5 stars, but I have to give a big shoutout to their amazing customer. service!

I'm usually tough with my reviews, but Klarako really won me over. Their lights have an awesome design, and their customer service was top-notch. The only hiccup was a customs delay, but Klarako sorted it out quickly. Pro tip: be sure to provide your phone number when you order!

Great lights, and even better customer service. Once package was damaged, but they immediately sent a replacement.

I absolutely adore the black circular LED light! It looks stunning on my nightstand. The customer service was excellent, and I'll definitely be shopping with Klarko again!

Klarako really went above and beyond. When my 4-year-old accidentally broke one of our lights, they immediately sent a replacement without any fuss. Their smart design, secure packaging, and top-notch customer service truly sent them apart. I'm super impressed with this brand!

This lamp fills the space beautifully with a warm, mellow light, exactly what I was hoping for. Even though the delivery took a bit longer due to the carrier's staffing issues (which Klarako had no control over). It was definitely worth the wait.

Beaytiful lamps! I need more for my living room.

It was just what I was looking for. Klarako has very new table lamp designs that I love a lot for m office. a

The lamp arrived sooner than expected and was packaged really well. It's a modern addition to my home's interior design! Good find!

The packaging looked a bit dented and tossed around, but Klarako's secure inside packaging saved the lamp from any damage. The buying experience was easy and smooth, and the lantern itself is gorgeous. Plus, their customer service is fast and excellent!

I ordered several lights but received one damaged shipment. I sent a picture via the web form and asked for a replacement on July 14th. On July 17th, I received a response informing me that a replacement would be sent to me with a tracking number. I followed up two times on 7/29 and 8/1, asking for an update since the tracking number did not correlate to a shipping company (USPS, UPS, or FedEx). No response. On 8/5, I received an email informing me that my replacement had been shipped to an address in Arizona. I don't live in Arizona. I don't know anybody in Arizona. And I have no idea why a replacement item would be sent to a different address that's not mine! I immediately responded letting Klarako know that this is not where I live.....NO RESPONSE. Customer Service is horrible, and while they claim to warranty their products, what they don't say is that they are a nightmare to deal with and actually don't. I would not buy from this company again.

The customer support team was fantastic, they quickly addressed all my questions and concerns. I couldn't be happier with their help!

One of our lamps broke after 115 days, I was hoping there was some warranty but noHere are their answersYour order was successfully delivered on 2024-01-03. Our return or replacement policy extends for 90 days from the date of delivery for any issues.Unfortunately, as this timeframe has passed, we regret to inform you that we are unable to offer any further assistance at this time.We don't do business with them anymore