Is justflowers.com Legit?

“Frozen and late flowers”

Never order anything from justflowers.com! Their customer service is awful. Order flowers to be delivered on Monday, they weren't delivered until Tuesday and then they were left on the front porch when the temp was 0°. They are refusing to give me my money back. Service Value Shipping Returns Quality

“Very disappointing!”

I placed my order on 01/23/25. I ordered early enough in the day to get same day delivery. It was NOT delivered until 01/27/25. I was told due to climate issues that it was delayed. I live not 5 miles from the delivery address and yes, we did have some cold weather, but the daytime temperatures were between 30 and 45 degrees, so I don't understand that excuse. I paid almost $18 for delivery and when I did get in touch with customer service on Monday the 27th as was told the reason for the delay and that I would get a $5.00 credit on the account on which was paid and I am STILL waiting on that. This will be the LAST order with JustFlowers and I will not recommend to anyone who asks about floral needs.

“Flowers for Mom”

I send flowers to my mother often to brighten her day as she now lives alone. Flowers are always beautiful and she really appreciates them. Thank you, JustFlowers for a great experience, great selections, good pricing, and last minute deliveries! I look forward to my next order!

“Difficult transaction”

Placed order from phone. Intake person struggled. Recipient could not locate senders name and had to call two different numbers to locate. This was unnecessary.

“Flowers Not Delivered On Specified Date”

My husband and I ordered flowers for my mother-in-law's special milestone birthday. We ordered it a few days before the actual delivery date. Today was that milestone birthday and specified delivery date. We never got confirmation of delivery nor had my mother-in-law received the flowers. We had to call and then get a call back to confirm the flowers did not get delivered. This is very disappointing and not very professional. Service Value Shipping

“Christmas poinsettia”

I ordered a beautiful poinsettia for my son in law in the hospital. When it arrived, my daughter said it was beautiful and he appreciated it so much. It was delivered on the day I requested without any problem. Thank you so much. I will order from you again when the need arises.

“Over promised.”

I had to battle for a refund from you people and still I believe you take no responsibility. I ordered flowers based on an ad you emailed. The ad stated you could deliver by Christmas. The email I got from you said you could not deliver what I ordered and was a substitute ok. I said that would be fine. It was getting late in the day on the 24th and I called you to verify the delivery. I was told, sorry but we will deliver on the 26th. As I told you, you people told me the arrangement would be delivered on the 24th, I did not tell you. You couldn't ever call or text that it would not be delivered as promised. I then had to battle to have the order cancelled and get a refund. That is exactly how this came down and I'm still not happy about it.

“Flowers were late delivery”

I paid for express delivery and was given a time and the flower were not delivered till 3pm on the 8th of Jan. Also the picture that was provided was not was delivered

“Late delivery”

I paid for same day delivery but it was next day and they wanted to substitute something other than what I ordered.

“Not Delivered”

My order was never delivered to the final destination. The bill was over $100.00. What are you going to do about this issue?

“Nice Flowers”

Easy To Order, Quick To Receive. A very nice arrangement but the white flowers could have been a bit fresher, they seemed a little wilted around the edges.

“Daughter-in-law Delivery”

Due to the location of the recipient, it was difficult to locate an available florist. It was frustrating, for me, but the customer service operators were helpful, polite, and supportive of my frustration. With their assistance, our daughter-in-law received her arrangement three days after the requested delivery date and loved the end product. Thanks so much.

“Not received when promised”

Ordered flowers at 1:00 pm on Friday 2/14 - promised delivery for that day but did not receive until Monday 2/17

“Delivered as promise”

Had not problem doing everything on line! My order looked very similar and the one I selected on your page.

“Disappointed”

Despite having been given sufficient notice, Just Flowers failed to deliver the arrangement on the day that was requested. The flowers arrived at the recipient's home the following day after the festivities had concluded. She was left to believe that we had completely forgotten or ignored her significant milestone. It was both embarrassing and disappointing.

“Decent experience”

Prices were good, estimated delivery was good, until it wasn't. Deliver date was 4 days after expected delivery date. Then an additional $15 fee was charged after my initial order. Customer service was courteous and genuine. Plant was beautiful and the additional charge was waived.

“Easy to Understand”

The website was easy to understand and the flowers were pretty like they were advertised. They also arrived as they were scheduled. Thank you.

“N/A”

The flowers delivered was less than. Difference was vase and fullness of bouquet.

“Delivery.”

Just a little late with delivery and I was starting to worry. But they arrived eventually. Thank u

“Excellent delivery”

It was sent a day late but it did not matter. She received it and loved the flower arrangement.

“Stunning”

The fall flower arrangement I had sent to my mom for her birthday were stunning. They arrived on time and were very impressive. My mom has dementia. I was told she loved the bright colors. She may not remember who they came from, but to make her birthday a little brighter is good enough for me.

“Overseas order”

It's always a bit nerve-wracking doing an overseas order, but the orchid plant delivered as a retirement gift for a colleague was even more attractive than that illustrated. Beautiful pot, beautiful presentation, safe and on-time delivery -- a delighted colleague.

“Beautiful arrangement!”

This was my first time ordering from your company. I was very delighted to see how beautiful the flower arrangement was. I had had the order sent to someone recovering from surgery as a pick-me-up. It really did the job.

“Just Flowers is much more than flowers”

They checked every detail, notified the recipient and contacted me when there was a problem on my part. Everything was checked and the flowers were delivered on time. We were all very happy with the care and professionalism of Just Flowers.

“Terrible experience”

Flowers were 4 days late … you could not deliver the flowers that I ordered. Finally, the flowers that you did deliver were terrible!