Is hostwinds.com Legit?

This service is the most scammy service i ever encountered. on 2 point during my own customer experience. 1) First their operator on the live tchat told me that they had a 3 days trial plan, otherwise i wouldn't have added funds in the balance especially with prices like this, i spoke with him several times before purchasing and doing their trial, to be sure of what i would put my money in, still he didn't specify about their refund policies and what would make my payment non eligable for refund, leading me in purchasing for overall 50dollars for nothing just to fast try their VPS.2) the first 2 times i had to top up my balance to create a server, it required me to manually do it, and it was specified that i had to pay, but when i went to create my third VPS, it didn't tell me to pay anything or that i was going to pay for something, it resulted in me paying 25 more dollars without agreeing for it.After talking a long time with support and explaning them the problem all along trying to make them understand my situation, no matter what i would say and explain they didn't want to refund me, when they obviously can, they are not a service a recommand at all, they don't care about customers and are not ready to help you, they just want to take your money and don't care, if you do any mistakes you will pay for it, now i have 50 dollars there i will never be able to use ever, its lost. Let me resume again, i payed 50 dollars i will never recover for a 3 days trial they proposed me, and didn't want to help on any level to refund me at least a part of it. Scammer is the least i can think of them. Be carefull

So far, things are great. Before purchasing, I reached out to Hostwinds and asked several questions about features and functionality. They were all answered professionally, so I moved forward. I just left Hostblast due to poor communication and unpleasant surprises. I'm gladd to see that Hostwinds is on top of things.

I was working with their affiliate marketing program, promoting their products. Each time a sale was made, I received a notification that I had earned $65 as a commission for the sale, which was in a pending status until it was approved so I could withdraw it. However, the approval never happened; it remained in the pending status for a month or two, then disappeared. The same thing happened repeatedly over two years, during which I brought them over 10 sales but couldn't withdraw any of the commissions. Strangely, even if they didn't approve it for some reason, it should not disappear from the account without any explanation. when I asked for the reason, I didn't get an answer. In summary, this fraudulent company stole my time, effort, and money. I do not recommend them at all.

HostWinds customer support is excellent. I never imagined I would care about customer support for a website but when I'm trying to keep my website up without working on it, it's so nice to be able to tell them to complete the technical part and the site gets going little or no time input on my part. Also, their techs are available all the time, so I don't waste time getting through AI to get to a human being.

Best hosting company I ever had. They are hiperfast in answering and solving any problem. Even now that I unsuscribed they helped me quickly so if I will ever open another website I will use this service, the servers are also very speedy. Great Job and super assistence

Their support is spectacular - even when you're on a unmanaged server. If you write them on the chat, a real human will respond right away and those few times I've neede help, they've always been able to help and resolve the problem. 5 stars!

I enjoyed the features of Hostwinds. The payment transaction was smooth, basic, including add-ons. I was glad that I chose Hostwinds team help on management on tickets for me when changes require me to take charge of securely. I hope that my website is simple mode severe PECS SVG symbols and no complication about any buying and selling. I hope that Hostwinds can manage for me no need any unnecessary phone calls during my school work times. First school day increased a bit, or maybe wasn't because I signed up. Not sure. Hostwinds EPanel is excellent. The Cloud and Account Home, every tab seems very advanced on storage, payment history, tools. But I clicked on MyDomain, nothing showed up yet. I think that some methods require 24 hours to take change. I am satisfied with my purchase.

I absolutely love the support through the chat. I feel like there is always someone there and ready to help. This is the 6th similar server that I have setup with Hostwinds.The only complaint that I have is that I cannot have one account with multiple billing types. For instance, I'd like each server to be billed and paid by my customer. But in order to do that now, I have to use different accounts / email addresses.

Been with these people for 3 years and have no complaints. Performance and uptimes have been excellent. Just provisioned a managed VPS and I needed help twice - both times it was dealt with and sorted almost instantly.Most of the complaints seem to be from people who have chosen the wrong service for their needs, are trying to run something which isn't properly resourced (hey, we all like to save money, but ...), or they have ventured into the unknown hoping they can figure it out.I've been in the game for 25 years. If you select the right service, and you know what you're doing, this crowd is good value for money, reliable, and friendly.

I dont like the Verification Process, because i ordered and the product was activated after that. a few minutes later it said pending again for manual verification.After i did the Verification the Server credentials litteraly broke so i had to contact staff again.Would be great if the system wouldn't break itself again, but i dont have more to say. its just the verification, which was broking my server.

The support team is the reason we switched from Inmotion after they lost 2 TB of our data. Hostwinds earned our business from the start of the onboard process. Highly recommend.

Hostwinds is refreshing - supportive, not in-your-face with constant reminders, but firm when something IS about to expire. There are others suppliers that are not as thoughtful, and easy to deal with.

I love it, they provide very cheap VPS servers, fast support, and there is no catch. Definitely would recommend, other services are pretty much a scam compared to Hostwinds.

I had been searching for a Windows hosting provider and before I chose to go with Hostwinds I spent a LOT of time using the online chat feature to get the information I needed. I normally prefer phone conversations but I was so impressed by the response, knowledge, and patience that I received from every representative that I worked with. And the chat feature allows them to interact with you in ways that are not possible on the phone. Extremely impressed and very happy that I decided to go with them. The tech support I have received since purchasing my plan has been absolutely phenomenal as well.

Hostwinds is extremely easy to use, quick setup, and has excellent tech support. Have used many other hosting companies, and these guys are the real deal!

wonderful customer support - a real person in the chat box, what a lovely change from other companies! And on a sunday too. Thank you for your help Alec, it was reassuring to know that I'd get help when I need it

Another website that doesn't work well/at all on Edge (android) - it's not alone there are one or two others. I had to switch to Firefox (android) half way though renewing to complete the transaction

I would never recommend using Hostwinds. They spout absolute rubbish.I purchase a VPS and change the hostname, set up nothing on the VPS but after 1 day I am added to an Abuse List, they cant tell me why! I know why, I was assigned an IP by them that was already on 6 blacklist monitors. They accuse me of spamming, I have never spammed anyone in my life.They then ask me for a picture of my ID and Credit card, not sure the storage of these images is legal, in this context, but it is so they can charge you $250 per hour at their own discretion.There whole system and attitude is as though I have done something wrong, they break their own T&C's treating customers like criminals.An absolute joke - use Racknerds or Contabo, at least they treat you with respect!!!!

This is a very bad platform. After I ran the server for a few days, it was deactivated without any notification. Then I was asked to submit verification documents, which failed even after I submitted them.

Very bad service, not recommended at all everything is limited , Always you will get resources limit exceeded even you only visits your site.* Physical Memory Usage 512 MB.* I/O Usage 1 MB/s .* Entry Processes 5.* Files 250,000.you can't send emails to gmail because the server ip address in blacklisted,and the message will not get delivered .