Is hiphopheavensupply.com Legit?

HIPHOPPHEAVEN is my favor brand when it comes to anything music related or anything in general! He has a real good eye for unique things. When I first came up on his page it was filled amazing Kanye collectibles and cool furniture for your room. I recently bought the beanbag chair and the quality is insane! And when I had a question about the actual product I sent him a DM and replied RIGHT AWAY! There’s a reason he sells out within minutes and will delve purchasing soon

Order #3547 in case it’s needed. Since my last review got deleted …Bad customer service/communication.Bought a Drake skate deck last year in October 2023, and I would have never got any updates if l hadn't reached out.After multiple times messaging them on instagram AND through emails, I would only get left on read or no replies to my emails. Yet they would post "Restocks" on plenty of items and come out with new ones here and there. We are now in August 2024 and all I ever got was an email that it supposedly shipped back in February but never got a tracking number.I would comment on their instagram posts and my comments would get deleted.I got a reply back when I threatened to leave a bad review and asked for a refund on July 24th. I was supposedly getting a refund back within 10 days.It's been over a month, no refund and no more replies... seemed like a legit business but I guess not.

The best customer service ever and great communication along with amazing products could not recommend more

Came really quick even tho it was shipped from us and I live in uk he even gave me a code too help with shipping all had too do was message on insta really good seller

Could not ever regret the purchase of the Kanye bean bag man it’s a work of art and will definitely last years In my room cannot express enough how much I’m greateful for this company to exist 🙏🐻

I love Hip Hop Heaven so much, they have great costumer service, beautiful products, and great quality. They are so helpful when it comes to resolving any issues anyone has and is overall an amazing business.

Honestly can’t complain! Ordered a Ye pillow and beanbag. - just placed my second order for the Nintendoom plushies ! Can’t wait to get them!Keep creating heat Hiphop Heaven!

This is an amazing business that is completely self made with incredible creations! Small businesses definitely need time to get things up and running, and this one is on its way up!

Ok first I got my tracking number the next day after I ordered I loved my keychain it was amazing I put it on display it was amazing

This store is 100% run by a scammer.I placed an order (#4614) for the Kanye bean bag back in January (costed $225 with shipping) and never got it. I sent an email in late April asking for a refund, which I got a same day response saying that I would receive one within 10 days. My order was cancelled, but 10 days later I had no refund. 15 days later I sent another email asking what was going on, and the response this time was that the owner would "get in touch with Shopify." This was the last time I would hear from the store, and since then I have sent numerous emails with no reply, and even went out of my way to DM both the store's Instagram page and the owner's page (to which I obviously got no response.) It is August now and I don't have my refund nor the product I originally bought. I was supposed to get my refund over 3 months ago, but instead I have been ghosted. Worst part of all is that the owner is still making new products, posting stuff on their page and story while ignoring the emails and comments from people who just want their money back. The date of experience is the last time I received word from the store.Horrible service and store, if you bought something DO NOT expect to ever get what you ordered or your money back. It is a shame this store is still up.

I had placed an order on November 19, 2023 for the Drake skate decks. He constantly posted on his story saying orders were getting shipped out yet I never got a tracking number. Over the past 8 months I have reached out the them MULTIPLE times, not only on Instagram but through email too for an update on my order. I even asked for a refund if they couldn’t fulfill my order and they’ve responded only a total of 2 these past 8 months making false promises that my order will be shipped out. Hiphopheaven is a scam, they keep coming out with new products but can’t take the time to ship out orders from past products. I haven’t commented on multiple posts in which they just delete my comments and others too. I know I’m not the only one as I have reached out to other customers who have had the same if not worse experiences than me. I urge you not to buy from him, it is a scam and you will never get your order.

DO NOT BUYI ordered a Lil Uzi Vert Pink Tape flag and two other posters on July 2nd of last year… it’s been almost a year (written on June 17) with no update and I have emailed them multiple times with no response, as well as reached out to their Instagram account. The website seems to be a scam and I don’t think I’m ever getting my items. They are probably just going to respond with an automated message pretending like they are going to help me with my order, and then continue to ignore me for eternity. Don’t fall for this BS.

I love this seller’s designs but what’s the point of buying something you want if someone isn’t even gonna put in the minimum effort of a seller which is to at least ship it. I have been waiting for my Murakamye Pillow since December 3rd. I even asked this seller if my product has been shipped and at first there was a reply where it seemed like he/she would help but in the end it seemed like a lie because I started getting ghosted and I even emailed their customer support for more information and I received no reply. How the hell are you gonna have an account for customer support and have no one reply. Save your time and money, this seller is not dependable. Reply to HipHopHeaven: There was nothing wrong with the address provided, I remember the image you sent me for my order on April 19th, after I had asked for help, which showed my order number and showed my shipping address which was correct, and you say that it was marked delivered on December 29th, however on that image it showed that it was unfulfilled. You even replied as if it wasn’t delivered and you even said,”Perfect man I’ll have it packed tomorrow and send out Monday. I apologize for the wait. If you don’t get an email by Monday with the tracking info shoot me another dm and I’ll send it here”. So I waited and I received no email, so I asked again and was replied with,“I just resent over an order confirmation email, I’ll get this sent out for u tomorrow morning. I apologize for the delay.”. Then I was still dealing with not receiving any emails about tracking my order. So I had asked for help again on Instagram and received no reply until I made this review which speaks volume to me as I perceive you as someone who is only willing to help or make a change about something when you are worried about your brand being damaged by reviews by this. But no worries though I appreciate the refund but Ima leave this review up for the people to see and as a reminder. Also one last thing if you have a customer page that is no longer active I’d suggest to not leave it up on social media, can be misleading.

Beanbag took awhile to fill up 😭 but I did it AND IT LOOKS AMAZING

There was a small mishap but nothing to highlight, I have not opened the package yet and I know that my money was 100% worth with this product 🙏🏻

UPDATE:i placed a complaint here and they replied saying they would refund me or fulfill my order, just wanted to let everyone know it was a lie and they still did not respond to any of my messages via email or instagram. their fake support team on their website stopped replying aswell.

Shipping took a month (as expected) , but the owner Joseph was very helpful and quick to respond with my questions. The product was incredible.Will be ordering again soon…

I've ordered a bean bag in January. Now it's May and whilst the page boasts about their products on stories and shares new items, its owner fails to deliver products worth well over $300. It's been a terrible shopping experience and I highly caution everybody - DO NOT BUY A THING FROM HIM. Though the products look nice, this page is nothing but a scam as said in the other comments. I've reached out numerous times on all available support platforms but to no avail, all complaints are actively ignored. He's responded to me twice and failed to follow up on his words. My order hasn't changed status for 4 months. Again, DON'T SCAM YOURSELF BUYING PRODUCTS FROM THIS WEBSITE, YOU'LL RECEIVE NOTHING. UPDATE (7th July 24) I received my beanbag after much delay and stress, but am yet to receive the rest of my order. It seems the owner intends on delaying the shipment of your orders until you threaten to sue or write a bad review. If you intend on buying from the website, expect to be treated like a nuisance - never experienced any customer treatment like it.

Never ever got my order. It’s been three months and I emailed and messaged them and got 1 reply which was a lie saying that the order was going to get sent out which it never did. Very expensive order as well. It’s a scam, not happy with my experience.

Just ordered my keychain and it looks dope as, so keen to see what comes next in for hiphopheaven, so fireee