Is glockstore.com Legit?

Our instructor Dave was awesome!! His guidance was helpful. I learned lots!

Sold me a junk ass part and I returned it in less than 30 days, (as their website asks) and it showed right back up to my front door. The customer service is awful. The product is awful, and I’m just trying to get my money back and get rid of this junk they sold me for 200$. Do not buy their pyramid triggers or anything from this site. Misleading and just go to a real gun or Glock store! Lenny McGill is a fraud.

Glockstore sold me 2 mag extensions. I returned them, they do not issue a refund until they receive the item. I sent them a package by usps. Weighed, tagged and shipped. Once the item was delivered, they never wrote me. I reached out to them only to find out they are telling me they received an empty box.. usps confirmed the delivery date, weight and non tampered box. Glockstore refuses to refund me my $86. I will never buy from them again.

Dishonest about returns, did not call me back as promised, expected me to pay for return after they sent me the wrong product.DO NOT BUY FROM THESE PEOPLE !!

If I had my way I would give Glock store parts a negative 5 stars. I purchased a super heavy tungsten guide rod for $89.95 for a Glock 22 Gen 5, after 13 months and approximately 1000 rounds later it's protruding 1/8" from the lower. I called the Glock store and was told the warranty is good for 12 months and I'm out the money. I've shot Glock pistols for over 30 years and never had a failure up until now with after market parts sold by Lenny McGill, his word is no good just like the junk he sells.Do NOT purchase his substandard parts.

they glockstore.com are fake and misleading. They are not GLOCK .They are missing GLOCK name.Slow in shipping , no customer support, overpriced for product and unfair shipping cost.Stay away and find devoted company

I am a real costumer (order SO-1362596):-the shipment was very delayed without updates-one part does not worked as advertised: the Costumer "service" with delayed answer, no apologies or explanation, the return policy looks like an menacing statement where you are guilty for everything.My advice: check other options.Glock Store have a huge marketing force, but not supported by a real service and client focus.Use it only for the Magill's videos in You Tube

Purchased a Double Diamond barrel and comp for the G48 as a matched set. The comp didn't conform and presented a (huge) safety factor when holstering and drawing. Talked to someone that was supposed to be a armorer at the GS. He pretended it was a engineering flaw. It wasn't, more like poor quality of workmanship. I did get a RMA, with me paying the shipping cost. People it's a "buyer beware" site,and I hope nobody gets injured using their products.

Glock store sucks, they sent me wrong item and then wanted me to pay 15% restocking fee, 5$ fee, plus Shipping Fee,.. you guys are redicilous, selling innacurate itesm then charging 50% of the price to get you item back, WOW NEVER USING THIS SCAMMERS AGAIN. DONT RECCOMEND ANYONE USING THEM EITHER< YOU WILL BE DISSAPOINTED WITH THEM

My son and I took to slides and frames only into the Glockstore in Nashville. Dakota helped us 1st with showing us guns in the counter. Then piecing together 2 custom builds. They had all the custom parts we wanted in stock. Anything that wasn't in the showroom he called up from the warehouse. Once we had anything Dakota offered to have the gunsmith install all the parts while we waited. A short time latter we have 2 amazing shooting and awesome looking pistols. Thank you so much!!

have had little problem with the glockstore, except excessively long wait times on the phone, for years.recently ordered a pyramid trigger for a 42/.380. took weeks to arrive. easy to install but did not work, no trigger reset. numerous phonecalls (plus hours of wait time), resulted in my 3 videos being sent, none were responded to. last phone call resulted in shipping label, so the pyramid was returned for whatever tweaking, exchange, or refund they decide.this entire ordeal has been a huge hassle. am back to the oe trigger, works consistently & reliably. have a lot of money & time invested in a product they claim is tested before shipping. wrote similar review on the glockstore website, but hasn’t been published.

Lost my comp. Forgot to send internal slide parts. The cerakote had missed spots. They forgot to takeout my striker channel liner before cerakoting. The customer service people were polite, everyone else there must be drunk or total morons. They did pay for the lost comp and get me my parts, but it’s insane a business makes this many mistakes. Will never be doing business with them again, and will make sure all my associates know the company sucks a bag of male genitals.

Purchased $300 in parts from them, but didn't install them right away. When I did get around to installing, one part was bent and had rust on it. I installed it anyway and low and behold it didn't work right. The part in question was the slide stop lever, which is something like $12 on their website. I contacted them and the customer support was terrible. First I used their text service, and they couldn't even do that politely, the texts were rude and condescending. They refused to help me. After that I called and after waiting on hold for an eternity, I got someone on the phone. THIS PERSON ACTUALLY TOLD ME THAT THEY HAVE LOTS OF PROBLEMS WITH THE SLIDE STOP LEVERS AND PEOPLE EITHER DON'T USE THEM OR BEND THEM TO TRY TO MAKE THEM WORK! Why do they even sell the part? This guy also told me they couldn't help me because it had been six months since the order, but he did say he would speak with a supervisor and promised to call me or email me back. Unsurprisingly, I never received either. Shame that's not the end of the story. Afterwards I had feeding issues, so I returned the weapon to stock one piece at a time, and eventually found out the firing pin was the problem, the stock one works fine. I'm not contacting them again about this, they've already wasted enough of my time and stolen my money for parts I can't trust my life with.

They don't answer their phone. They don't answer emails. They don't respond to their contact form inquiry's. Their website however, will take your money immediately. Then you have no way of contacting them about your order or to ask them any questions. The only recourse you have is to get your credit card company to intervene.

AVOID AVOID AVOID. Con artists. Extortionists. I apparently ordered the wrong barrel due to misinformation on their website the very rude customer service woman insulted my intelligence. They force me to spend the money to return the product and then they claimed I used it however it says on the packaging it was not compatible with the property I have. Fast forward 3 weeks later and they have not even processed my return refund. It is now march 27 and Ive not received my refund when my order was placed Feb 19.

The entire experience at the Nashville Location was awful. Rude staff, no one to help you as the staff just sits there. Ordered gun to be delivered to the store while in the store. Charged credit card immediately and never called to say gun was in. When arriving at the store no one will help you. The worst customer experience and attitude. An awful experience. Do not recommend this store.

Purchased a pyramid trigger kit on 3/31, and I've called them every month asking for a status update on when I'd receive it. Every time I'd get the same answer "It's not being built, and we don't know when it'll be built, and we can cancel the order for you if you want". That's NOT what I wanted, I wanted the stupid trigger kit I ordered, but the last two reps I spoke with literally said "Look it's been almost 5 months, I would just cancel it, I don't think we have any intention of actually fulfilling the order at this point"Thanks for wasting my time, Glock store. I will never purchase another item from them, and you shouldn't either.

So glad I saw these reviews before I tried a THIRD TIME! Placed order, then. AFTER being charged received email incorrect billing info & they need me to send copy of ID & CREDIT CARD. I called twice when hours supposed to be open but never got support, so they canceled my order. Then time passes and I resubmit order (partly b/c some items are a gift I'm looking forward to giving my sister) and they AGAIN charge my card again, then send email hat some items not in stock. Day or so later, they send email they are going to cancel my entire order with NO explanation as to why. Now I research company (beyond youtube self help videos) and see how unreliable they are... won't waste my time waiting on hold again or placing order 3rd time....

I just wanted to inform you of the super awesome support that I received from Brian K. A very professional young man with a can do attitude.Brian took care of getting me the right red dots and sights for my Glock 30sf and my Glock 17. He took his time went over the devices with me and ensured me that I had the best red dots and sights for my pistol and ensured the changes was submitted to the custom dept.This made my life a lot easier. Again Brian K professionalism, skill set, and attention to detail caught multiple errors within my order which long term save me time and money.I enjoyed the positive and professional attitude and will highly recommend him to others. Thank him and advance for me.

GLOCK STORE SHOULD NOT SELL DANGEROUS GARBAGE!Gen 4 Tungsten Guide Rod 17 19 20SF 20 21 21SF 22 23 33 32 in Black or Silver (Black, 43)BOUGHT THIS AT GLOCK STORE THROUGH AMAZON FOR GLOCK 17 4TH GEN. DO NOT BUY DANGEROUS GARBAGE SEE ATTACHED FOTOS (IN THE REVIEW ON THE AMAZON PAGE) AFTER 300 ROUNDS!!!! THE FRONT PART OF THE RECOIL SPRING BROKE OFF, IT IS RIDICULOUSLY WEAK! AT 12 YD SHOTS STARTED SPREADING ALL OVER THE TARGET ALMOST A FOOT OFF! PUT OVER 3.500 ROUNDS ON THE ORIGINAL RECOIL ASSEMBLY WITH NO PROBLEMS. I DID CHECK ON THE INTERNET BEFORE BUYING THE TUNGSTEN RECOIL ASSEMBLY AND DID NOT BELIEVE THE NEGATIVE REVIEWS, DON'T COMMIT THE SAME MISTAKE THEY ARE TRUE. LUCKILY NOTHING SERIOUS HAPPENED!