Is experthelp.com Legit?

They charged me 20 bucks. I was supposed to get someone that could help me recover my Facebook account but he literally copied and pasted what was on the Internet which told me to log into my Facebook A joke. Just a way to throw 20 bucks away Oh they also gave me a bad email which didn’t work

No response after an hour and 20 minutes. I asked a sensible question in regard to removing a Facebook business page and supplied a phone number. Not a single response.

I paid $57 for a urgent matter and additional $20 for a remote access session to fix an issue with our domain servers... 24/7 support?Even after more than 40 minutes still no response... Getting multiple messages from Erica (automated obviously), but nothing else...Requested a refund, so lets see when that happens...

I do not know how or why I got to your site when I clearly typed in the address for going directly to Apple. Ferdinand solved my problem but I found your cost to be exhorbitant. While I would contact Ferdinand again if my problem reoccurs, I prefer to go directly to Apple when encountering problems in the future with my IPad.

Wanted to set up a business Facebook page. Guy sounded like he'd set up his own and now was calling himself an expert. Couldn't answer questions like "Can people post to my page?" First he said yes, then when he tested it and it didn't work, he spent 30 minutes fooling around to try and figure it out. Called me back later to say it can't be done, but couldn't say why (I have in my settings to allow people to post). Couldn't tell me how to post as a page to other groups (said it couldn't be done, but I have seen it done by other pages). Couldn't tell me the purpose of the user name, said he'd never created one for himself. Waste of money..

My problem was NOT sorted I am very angry about this and would like a refund. The account was closed to prevent any further fees being taken, perhaps you could send me a cheque? following further contact with me.

The level of expertise for this company is below average. It is not worth the money. Also customer service is basically non-existent. They do not get back to you.

the person that I spoke with was very knowledgeable, however was hard to follow perhaps it was me not being so.however having changed both the the cartridges black & colour both are printing black even when I choose colour!I am not at all pleased with my HP ENVY 5032 printer at all.Sorry,Mr KENNETH HONNIBALL.

It took about an hour to sort out what turned out to be a very easily solved problem which anyone with anyone with any knowledge or experience could have done immediately. And it was LUDICROUSLY EXPENSIVE. Don’t touch this firm!

I was directed to you by Total AV, you were no help and it cost me £25 for the privilege!

Although the tech was very nice, we tried for 3 days and many many hours to fix my computer problem and it never got fixed. I am now having to wait more days and spend more money for a tech to come out today. That was the tech heres advice to have them work on it onsite and to not lose my data. I am weeks behind in work and very frustrating and most stressful. Plus expert help charged me an extra $20 for remote access help, which we never used.

I rushed into contacting expert help about an Evri delivery, I understood that it was one off refundable contact. When I looked at my Paypal Account I realised that I had signed up for a monthly subscription.A bit misleading but I think(hope ) it was easy to cancel but a waste of £25

I wanted technical Toyota help, I am a mechanic, what I wanted was Toyota knowledge based experience with Toyotas but the info appeared to be based in general knowledge I ask one question and have been charged twice I have ask to be removed from this site and contacted my credit card company

One woman I talked to had no idea how to help me with my wireless joey and remote control problem,the man I talked to tried to help me with the problem,but to no avail, seems like I spent my money with no solution to the problem I had

I had pop up ads constantly on screen in front of my 'work'. I have adremover program and they said the problem came from my Lenova computer. I sought help there and ended with Expert Help which I thought was Lenova. A gentleman had me stay with my pointer and it seemed the ads were coming from Google Chrome and it looked like we eliminated the site, smaller pop ups coming from my pacbell sign in through Yahoo. Today the larger ones are back plus the smaller ones. The man was patient with me, but I wonder if I was fleeced of my computer information, even though he didn't access my computer by himself. I keep hoping it will improve.

Phone person was very helpful and patient with me. As a new owner I was extremely disappointed that I had to pay for customer service. I printed some 80+ pages of instructions and they are not helpful if you don’t already know something about an Apple phone. I wish now I had chosen another brand. I won’t be recommending Apple to anyone.

Not too pleased cost seems very excessive. Had help me a few days earlier and Ferdinand did an excellent job helping me solve a problem. Returned to him because he did an excellent job and because I originally believed problem could be related to original issue. After getting started discovered my keyboard was not entering correct letter and therefore I could not gain access to my computer via my password. Left expert and went to store and purchased a new keyboard and my problem was solved. After being charged full amount a few days earlier i was again charged $97. for simply getting connected. I believe this to be excessive and will hesitate to use your service in the future despite my original satisfaction with your expert.Regards, Al Wattson

The Expert helping me did not have the answer to my question but in all fairness he was trying his best to help. I happened to find the answer myself after weeks of research and hours online searching. I am not disappointed at all. It would not be fair to give a BAD or a EXCELLENT review I can say I would use the site again!

Good support and easy to follow directions, only lasted for two days, I began receiving prompts, for a different color of ink to be replaced. I tried the same procedure and it didn't work. I paid $70. for new ink and it didn't work plus $35 for support. I didn't call back. I went out and got a new printer.

After review of what was concluded as the solution to my problem, I am very disappointed with the outcome. The problem I was experiencing was that I was unable to burn a DVD from a Mpeg2 file using Videostudio 2018 Ultimate had used this procedure on many occasions in this version and previous versions. Fernando lead me to believe I was using an incorrect procedure and that is why it didn't work. He told me I should be loading the file into the time line and the DVD in that manner, which works, but puts into question as why Corel would have a share function that allows the user to burn a DVD directly from a file without using the time line. I personally loaded the Mpeg2 file in question, into another Videostudio 2018 Ultimate as a file and successfully burnt a DVD. Needless to say, I am not satisfied with my experience as it in no way solved my problem. There was no unreasonable or rude conduct.

“I was having issues with my computer”

I was having issues with my computer. In desperation I found this site on a search engine. They offer 100% guarantee so I crossed my fingers and went with it. I got immediate service and within the hour my computer was back to working order. They offer a year membership but for me I'll just pay when I need their help! I would recommend this service if you asked me. I had no issues with billing as one person indicated.

“Facebk totally closed me out.”

I tried to set up 5 new accounts. They totally got rid of me. ExpertHelp talked with me and found out that Facebook totally got rid of me. Expert help was totally honest with me that nothing could be done. They Also refunded me the money which was promised that they would do. Cherie

“Worthless site for auto repair”

I got Experthelp to find a problem with my F 150, after exchanging info and answering questions the so called expert said I should take my truck to a Ford Dealer to find my problem, and the tell him what the dealer said and did. Total worthless answer.

“Yes, I am using the applecare mail on the iphone and...”

Yes, I am using the applecare mail on the iphone and ipad. I use the same application and experthelp.com is really helps for downloading and easy to convereted one to another. Since last weekend the iPhone and iPad will no longer send or receive email and keep asking for the because I am pretty sure that this unscruplous pseudo-company will attempt to charge. I love/hate the internet so much. So its very helpful for the experthelp.com.

“Not worth the money”

This company (Experthelp) is very misleading about the level of expertise that their "experts" have. The "expert" that they gave me to help me with a "Facebook" issue did not know anymore technical knowledge than me - and that is not saying much, because I am as far from being an "expert" as one can get. Also, their customer service team DOES NOT GET BACK TO YOU. They are unavailable to address any issue that you may have. Tip for consumers:The tip I have for using this site is - DONT USE IT!

“NOOOOOOO!”

NOOOOOOO! I called AppleCare to get some help on a download that I accidentally did and they were closed, and I got hijacked by this site called ExpertHelp.com! (obviously, I am going to report them to AppleCare tomorrow morning) and it said "7 day free trial" but then on the next window it asked me for my credit card info. So, I thought, no big, I will give them it because I only intend to use them once. But! The "person" helping me was named "ROFLMAO Lee" and I got terrible, generic answers to my question... and then I called my Amex card, and, LO!... they charge my card for $1.00 and set me up on a monthly payment plan for $7.99 a week! Long story short... AMEX will dispute the charge as fraudulent and will not let them charge you any further. Call me brain-dead or whatever you want... but I am currently a student studying my butt off with really 0 time to do much else. So... don't fall for their scam. I am SO HAPPY that AMEX has already disputed the $1.00 charge and that they will not allow any further charges... because I am pretty sure that this unscruplous pseudo-company will attempt to charge me $7.99 next week. GAWD... I love/hate the internet so much. I feel I am pretty savvy, but I do get sucked in sometimes. Anyway... YAY for AMEX, Boo on expert help.com.

“Expert help No help”

I contacted them on line the person on the online chat told me they couldn't help me and that they would have a expert to call me and a person who was supposed to be a computer expert called me and I had to fill out a link with my personal information including my banking information. I did. When the expert started to beging the phone conversation, because I was concerned after completing the form I asked him how much it was going to cost. I was told $10. I then asked if it was going to be a one time charge. He verified that it would be. He was never able to help me. The session was ended after being disconnect about 3; times and I was told that he was sorry but he wasn't going to be able to help me. Then I was charged $74 a month which was taken from my account twice. The customer service representative Told me when I called to cancel their service, that was going to cancel my membership a d the $10 but not the $148 that was removed from my account. They indicated that they guaranteed their service. But issue was never resolved.