Is edreams.com.mx Legit?

“A case of Fraud by eDreams! Be careful!”

I am outraged by the way I was treated. After mistakenly signing up for a membership, I realized the mistake the same day I was charged. I immediately contacted them multiple times, yet they outright refused to issue a refund. Despite my persistent efforts, they did nothing. They shamelessly took my money—money from a student who never wanted to be a member in the first place. They essentially trapped me in the membership just to hold onto my money. If you're thinking about using their service, think again. This is not just poor service—it's outright theft. Stay away; it's a complete scam!" Products used:Purchase of a flight ticket Service Value Shipping Returns Quality

“Double charge to my credit card”

Warning ‼ this is a scammer ticketing platform ‼ don't be attracted by their low price, it's only a beginning of the nightmare ‼ I successfully bought an air ticket and everything seemed settled. After a month they used my credit card details and charge me the second time without my knowledge. I immediately reported to my credit card company to terminate the card and put this amount in dispute.

“Mislead”

All be aware that this site automatically calculate you hotel bookings according to your flight schedule weather you want it or not and no chance of refund or change of booking, just been made pay for 3 nights in hotel where I wanted 1 night cost me €240.00 Reason I chose this business: I din’t chose they chose me they bully them self in on any site where they get a chance

“Very quickly found opportunities to travel. Missed alternatives for different dates.”

Very quickly found opportunities to travel. Missed alternatives for different dates. Smooth booking process and quick payment. The thing I don't like but is probably not due to eDreams, is the fact that a flight will cost about twice as much as advertised for stupid simple things as your luggage, your seat and other stuff. Reason I chose this business: Speed, accuracy.

“Mexico here we come!”

After a rocky start by my booking the wrong dates the insurance package which we had opted for kicked in and allowed us change the flights - using the excellent company app! It took a few calls to the helpline to talk with their polite efficient staff but all is now sorted and we're looking forward to the trip of a lifetime! Reason I chose this business: Chosen as best value for money for such a long trip. Wanted to avoid Heathrow Airport too so the Amsterdam option appealed.

“Trip to Boston”

Just doing a cursory look online for flight prices to Boston thinking of visiting an elderly friend. Well I was so impressed with the price that I rang my brother and told him and he agreed so within a half hour of opening my phone we were booked both ways seats luggage and insurance, really looking forward to it now

“I have booked several trips with edreams and find it quite satisfactory - also when I had to cancel”

This booking was made well ahead of time and no problem. My last booking had to be cancelled and I expected a real mess, but the cancellation insurance worked well. I've compared edreams to other online booking systems and it seems better at least for European trips. Reason I chose this business: I've used edreams for years now. But I did some comparisons and found the options for cost and flight times was better with edreams.

“Good booking service”

The site easy to use. I found and booked flights at a good price. Confirmation of booking was quick, but I am yet to travel so cannot be sure yet that everything will work out as planned. Only negative so far is a fair few follow up emails and offers etc. Reason I chose this business: I recalled the name when it came up on my web search

“Done tens of thousands with edreams”

Have never ever had any issues with edreams. Know the rules of the airline, know about non refundable and hack fares so you aren't ignorant if things go wrong. Wish they would make me an ambassador lol. Used them literally all over the world Reason I chose this business: I choose the cheapest flight across platforms; and it’s often my Prime account with Edreams.

“Aeroplan points”

I could not find where to add my aeroplan points when booking my flight. I now have to add it after the fact with the airline which is less than ideal but at least eDreams told me I had to do that. It would be preferable if it was more obvious on the booking site. Reason I chose this business: Price, length of flight and baggage included

“I would say good over all, and maybe excellent, Honsetly Im satisfied.”

It is easy to book the flight ticket and get the e-ticket, plus I really appreciate the services of Scandinavian Airlines. The cabin crew is very nice, All the details and information were same as your website. Thank you for your service from A to Z.

“Booking up”

The ease of booking our trip was excellent, easy to follow instructions and immediate response. EDreams are available with car rental and accommodations at any time forwarding all necessary information

“Experience”

My experience was truly exceptional. From the outset, I was impressed by the level of professionalism and attention to detail that was demonstrated throughout. The challenges I encountered were met with insightful solutions, and I felt supported every step of the way. The collaboration and communication were seamless, which contributed significantly to the success of the project. Overall, it was a great experience that exceeded my expectations and left me feeling both accomplished and motivated for future opportunities. Reason I chose this business: Easy to deal with the website.

“Good deals”

I have a good experience with booking overseas trips with you guys, and thanks so much for that:) As a person who likes to get things done fast and usually by myself - it's really important to have a platform where you can do things easily. Reason I chose this business: I choose eDreams because I like to make my dreams true :)

“The best”

The advisor was very professional and attentive. She is knowledgeable in her work and guided me through the process of booking my ticket. She thoroughly explained all the types of insurance and coverage that come with my ticket, including the premium and different insurance options. Unfortunately, I had a very bad experience for 48 hours.

“Overall good”

Experience of booking tickets is good in general. I would wish though that my country currency would be supported (MYR). As conversion charges kills any benefit that I get due to better prices of prime account.

“24 hour format.”

I took by mistake wrong ticket for the evening, instead of morning. My luck was that Dreams themselves cancelled this reservation. And returned my money. But if the time was specified in the format, 24 hours, I would not have made this mistake. For most European customers, it is better to show the time in 24 hour format. Exept this i am pretty satisfied with service of eDreams

“Overbooking charge?”

Booking online was easy but there are so many extra fees. A fee to receive my boarding pass electronically and a fee to avoid overbooking, that seems ridiculous. I'm still not clear if my bag is too large.

“Smooth and Hassle-free”

I had a smooth and hassle-free experience booking my flights with eDreams. The process was straightforward and quick, making it one of my favorite sites to use for travel. EDreams is definitely in my top three booking sites! Reason I chose this business: Here's an updated review that incorporates your reasons for choosing eDreams: "I chose eDreams because it's a one-stop shop for all my travel needs. It shows me all available flights and offers great prices, making the booking process seamless and efficient. With such convenience and value, why not use them?

E-dream is fantastic! They're super reliable and always make sure everything goes smoothly. Their service is top-notch, and you can really feel they care about their customers. Every experience with them has been great—highly recommend if you're looking for quality and ease!

“Easy”

Convenience to do bookings and very easy to book. Flights also is a lot cheaper and so far, its safe to book on this site. It looks like security is that much secured but so far, all of my bookings are successful.

“A large selection of flights and a quality offer of hotels”

I have been using eDreams for less than a year. I booked several flights and several hotels. I booked the flights because they combine airline operators, provide a large selection of alternatives, and with Prime the prices are sometimes the most favorable. I booked the hotels because they were cheaper than other platforms. Although their selection of hotels is somewhat smaller, all the ones I booked were of good quality. I am satisfied with the reservations in the first year of Prime membership.

“Good system to learn to use”

Things like the amount of luggage included in the offer demand attention; some domestic flights only permit the personal item, and don't seem to have any other capacity even for sale. This info is all there on eDreams, but I failed to pay attention on one occasion. Reason I chose this business: A very cheap initial offer

“Hmmm...I'm still in the process”

I booked my round trip flights through eDreams. I have received my confirmation from one of the airlines but not from the other. I am hopeful because eDreams reached out to me. The idea of dealing with a European travel agency is difficult for me to understand, but their website was very easy to navigate. Reason I chose this business: I found eDreams by way of Kayak. They offered the lowest fares.

“My Booking”

Good experience, good web site, however i managed to not book a bag for my return flight, when trying to add a bag i have been told i can only do this when i check in, this is fine but has left me concerened that i will have a problem returning home. Mr S Gollop Reason I chose this business: Best availabilty