Is ecommercechris.com Legit?

I'm very grateful for Chris and Michael's efforts in getting my account reinstated.In October, I received Amazon's Section 3 account suspension email. Initially, I worked with another lawyer, but after Amazon rejected our first appeal, I couldn't get in touch with that lawyer. So I reached out to Chris, and after nearly three weeks of effort, my account was finally restored.Choosing Chris was definitely the right decision!

Highly recommend Ecommerce Chris and his team. We had an incredibly urgent problem with Amazon and they solved it within 36 hours. They had incredibly quick turnaround amazing knowledge and excellent process. We are extremely grateful!!! It was a quick but complicated fix that saved us a ton of money, time and heartache!

Working with ecommerceChris has been an excellent experience. They helped us successfully reinstate several ASINs, and their professionalism and dedication were evident every step of the way. The team provided clear guidance, continuous support, and actionable strategies, making a stressful situation much easier to manage. I highly recommend ecommerceChris to anyone seeking expert assistance with Amazon-related issues.

Very satisfied with the service. The help is immediate and effective. I wouldn't have been able to solve my account situation without their help.

I was slightly skeptical that our ASIN suppression could be resolved by throwing money at a contractor, but Leah and team fixed my problem in <48hrs after I very well-known agency had fought with Amazon for 2+wks. Very highly recommend!

Chris and Michael were incredible in helping us recover our suspended account. After being down for over a month and feeling like all hope was lost, they worked tirelessly on our appeal every single day, reaching out to different contacts within Amazon to get it reviewed. Thanks to their dedication and persistence, our account was finally unsuspended, saving our business. I truly believe no one else could have achieved this for us. I am forever grateful to Chris and his team and highly recommend their services to anyone in need.

Love when I talk to a real expert. Everyone on the company know what good customer service is. From Emily, who answered my initial request, the way she handled my urgency to schedule an call as early as possible, Michael reading all the information I sent prior to the meeting, him giving good advice and even follow-up after. Just great. Thank you guys.

I cannot give enough praise to the ecommerceChris team. We were struggling with a very complex issue that was putting our Amazon account at risk. Leah was responsive and a true expert on how to approach our appeal. She guided us step by step through the process and played a vital role in helping us keep our business alive. If we have any issues in the future, we will not hesitate to hire Leah and her team again.

The eCommerce Chris team has been incredibly supportive when Amazon removed our top ASIN due to an incorrect product policy violation. They worked quickly with my team to write a comprehensive appeal that reinstated the ASIN so that we could recover velocity before Black Friday/ Cyber Monday.

Chris and Emily worked tirelessly to help with my case, and overdelivered with great results and we got our account back from a very complicated suspension. This was something I could not achieve by myself, and after speaking with many others who help in these cases, I can only put my faith in Chris and his team.

We had an Amazon seller issue that we were unable to resolve for many weeks, with seemingly no solution insight. Then we worked with ecommerceChris and the issue was resolved within the week. their service is reliable, affordable, and just works.

When I truly feel I have exhausted my teams efforts on appeals / case submissions, I call E-commerce Chris. Emily and Michael were extremely responsive, and their prompt questions and requests led to the reinstatement of our ASIN after a brief 24 hours. Follow someone that has been on the actual Amazon compliance teams to identify your own custom approach. I should have known to call him sooner! (Since this was my second time)

Chris & Leah went above and beyond to get our case noticed and finally solved by Amazon. We couldn't be happier with the result, and we're keeping them on speed dial for our (inevitable) next Amazon issue. If you're on the fence, just think about how much lost revenue whatever issue you're having is causing you and just trust Chris & Leah to solve it!

We've been a pretty big seller on Amazon since 2009. We've handled almost everything Amazon has thrown at us regarding account or ASIN suspensions and have succeeded in handling our own reinstatements. Recently, a couple of our ASIN's were deactivated due to a bizarre glitch that Amazon admitted to, but yet, Amazon still insisted that we fix it even though we couldn't.After weeks of dealing with it, we hired Leah to assist. Long story short, we are up and going again on both ASIN's. Highly recommend them to anyone needing assistance!

This group of people are great and was able to help me out of what seemed I’m possible. I never thought I would get my account back active. But Michael saved my account!

Chris was very helpful, but in our 1-hour conversation I felt like he deliberately wasted time by talking about stuff that's unrelated to my case. I had to rudely cut him off in order not to waste my 60 minutes... VERY annoying, just because of this I will likely not work with him again.

There's no way my account would've been reinstated if I'd only listened to Amazon Account Health Support. It's scary to think of how many wrongfully deactivated accounts are still inactive.You get what you pay for. It was a pleasant experience from start to finish.

I am very happy with my experience at e-commerceChris. I had a product I had been selling for 10 years and 800 reviews, and all of a sudden, Amazon decided to take it down for noncompliant FDA language on the product and listing, of course, right after sending the entire shipment into FBA. I talked to 2 other attorneys who didn't even try and just wrote the case off.Leah McHugh is a true expert, and it took her 15 minutes to realize Amazon had miscategorized the product, and I could have that language on the product. 5 months later and, after escalating through seemingly 8 levels of Amazon departmental red tape, form letter responses & tail chasing cluster forn... time wastes. I'm grateful Leah had the fortitude to see it through because we finally won! Finally, the good guys win! :)

Leah at ecommerceChris was truly amazing.As a company with FDA cleared LED face masks, we never imagined that launching on Amazon US would be so difficult. Before ecommerceChris, we had tried with four other well-known agencies over 2 years to get our listings live on Amazon US. All of them failed.Leah sorted everything out in 3 months!She helped us get all of our listings live and helped us get our ASINs linked to our new storefront. She guided us in the right steps to take, which Amazon support team to contact, what to communicate and attach as support, and the follow up responses needed.I would highly, highly recommend using ecommerceChris and their services.

We had issues with resellers selling counterfeit product. These counterfeit products resulted in poor reviews that did not reflect our company policy and what we sell. After no aid or response from amazon on how rectify and navigate this issue we turned to ecommerceChris. It took about 2.5 months but we were finally able to break through at amazon and get the appropriate help. Thank you for you assistance and hard work!