Is echovita.com Legit?

What Joy H said. This website takes obituaries and republishes them using different wording then asks people for flowers. Do not trust this website. May karma absolutely come for you echovita. This is low.

I was worried after reading some of these reviews, but our plant arrived on time. It was also absolutely beautiful, healthy, and much larger than I expected. The family was very happy with it.

No option for zero stars?My family is being victimized with an edited version of the original obituary. They re-wrote the obituary which is full of grammatical errors and incorrect information. I sincerely hope our friends and family don't purchase anything linked from this unethical site!! I've requested for the obituary to be taken down and I hope they comply.

The flowers were delivered to Birmingham to my home address not the Funeral home 2-1/2hrs away 704 Perryman Road which was clicked on the website??? Maybe a quick call would have cleared up any confusion? For $175+... Also the wire stand that holds the flowers - appeared to be reused a number of times. It was bent and not painted and scratched up.

It was convenient but failed. I selected the option to send flowers while reading my cousin's obituary since it already had the info. Once I selected the item to send it said it had participating florest in the area. After I placed the order, my credit card company notified me of an international transaction which I wasn't aware of before placing the order. A few hours later I received an email that they we not able to complete the transaction and gave me the option to get a refund which only took a few days to post back to my account. Fortunately, I was able to search online for a florist there in time for the funeral and got a nicer plant set for less money.

Horrible. The day before the funeral, I was told my order could not be filled and offered no other alternative. Our family did not have flowers or a message to our aunt and cousins. I AM EXTREMELY DISAPPOINTED.

Flowers, arrangements arrived on time and they were most appreciated by those that received them. The order process was a bit clunky, had problems making three separate orders with three separate address and messages. Did not want to save the process, had to keep redoing the order.

This company needs to be taken down. They made up their own obituary, completely inaccurately, which listed my child, as the child of our beloved, passed away friend. In so doing, this could have hurt the feelings of her true family. Scum like this, does not belong on the internet. The ACTUAL funeral home will remedy this for her family. But this is disgusting, hurtful, and pointless. As it truly helps no one. When someone you love passes away, the last thing you need, after the family has to pay for an obituary, is to see some hack of a company make up their own obituary using AI, and misinformation, to list family genealogies and relatives incorrectly. This website either needs to directly source and repost original content, or disband entirely. Nothing in the middle. Absolutely terrible.

I was able to send flowers in lieu of attending a family member’s funeral. I refused to attend due to tensions that arose between extended family members and didn’t want a fight to break out as well as prior commitments. So with this order I was able to be supportive to those who needed comforting without causing unneeded stress. I know the order made it on time as the funeral was live streamed. I even had a family member reach out and thank me for the beautiful arrangement.

I contacted Echovita for them to take down a negative comment that was left on my sister’s obituary. This comment is false and damaging for not only my sister, but my family as well. I have been trying to reach out to someone so they could help me take this false comment down, however no one has gotten back to me. Please respond so that I can remove this review.

This company found a 3 time combat veterans obituary and wrote an obituary without contacting the family. We did not ask for it, they just did it. To remove it takes 3 days so meanwhile they are selling flowers, candles, etc.Read about this company, they are not good, they hit at a time when families are greiving.

My flower and candle order never went through. The order was never processed. The deceased was a very important and special person with whom I conducted business for over 20 years and my remembrance flowers and candle was not present on such a significant time. What a terrible disappointment.

On Jan. 27, ordered an $80 funeral arrangement through Echovita. When I received the confirmation of order, I was surprised to find I was charged an additional fee of $9.99 for an "eternity candle." Don't know what this is and didn't request to order it. Echovita has since refunded the fee & advised that the item & fee could have been removed during the order process. Appreciated fee refund but feel this item should NOT be automatically added to an order for the customer to later remove if not wanted.

This company scans funeral home websites and advertises the sale of flowers to be given to grieving families. This is a scam. When money is spent, there are no flowers that will be arriving. They are preying on grieving families during their darkest hours.

Ordered 4 days in advance. They sent an email the morning of the service stating that they couldn’t complete the order. How disappointing and sad. Horrible and heartless company.

The arrangement arrived as scheduled and was well done. I received a notification when it was delivered. The service was great.

The spray was delivered on time and were beautiful! The recipient was very grateful. I had never used Echovita so this was an excellent first experience. Thank you very much!

I could order a meaningful bouquet within my price range all from the comfort of my workstation. I also liked that I did not have to worry about delivery as there is a process in place between the florist and the funeral home which made things super convenient.

Easy to order, lots of choices. Was able to order almost at the last minute. The only down side was being unable to see the size of the arrangement.

Two times within a year, this company has FAILED to deliver flowers after confirming the order. When a friend or family member passes, we want to show our care and concern by sending flowers if we are unable to attend the services. They refunded the money but that's NOT the point. I wanted the flowers delivered as promised. And in BOTH cases, when I contacted customer support, they blamed someone else and said it was beyond their control. TOTALLY UNACCEPTABLE!! They took the order and my payment and should deliver as promised. I might accept one mess up. BUT TWO, within 7 months!!

“Funeral spray”

Very nice fresh flower spray. Caused a bit of concern when I didn't get an email to confirm delivery until two hours after the wake started. The flowers were delivered on time but a notice of confirmation ahead of time would have soothed an out of town customer's concern.

“On time and as described”

I was pleased to see the beautiful basket of live plants I ordered when I arrived at the services. It was very much alive and looked identical to the one advertised. Wish it was a little larger but still a pretty decent price. Service Value Shipping

“Memorial Flower arrangement”

The flower arrangement that I ordered was delivered promptly. However there were about 4 of the same arrangement at the wake, the other 3 were created by a different florist and were fuller in size. The writing on the gift tags from this other florist were printed/type written. My flowers had a handwritten tag which was sloppy and difficult to read. It was also missing some of my message. I had to hand write the rest of the message

“Did not have source”

Ordered online from Echovita for fast funeral due to their advertising on the obituary and promise to get there on time. Called me the next day on the day of the funeral saying they could not take my order because they had no one there in that town. Then I had to scramble to find someone by calling a florist in the town. Sounds like false advertising. Very disappointing! By the way, I live 1000 miles away and could not get there myself.

“Everything seemed very efficient & easy...until I found out the delivery was never made or was lost.”

I've checked twice with the intended recipients, and they are saying they never received the order. I am asking for a full refund. This was very embarrassing for me. The son of the deceased is one of my best friends. Please refund my Citi/Costco credit card immediately. If you have any questions, I can be reached at *******373 or email at: *******@hotmail.com. Thank you, Timothy Nowlen * Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

“Disappointing!”

The large spray of flowers I ordered and paid $272 for my cousin's funeral were nice. They were delivered on time and the sympathy note I wrote was included with the flowers. However, OUR FAMILY NAME was omitted! So my relatives had no idea that we had thoughtfully sent an expensive floral arrangement to honor my beloved cousin. Embarrassing and infuriating. So much for quality control. Who doesn't check these important details? I will never use this company again. * Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

“Very happy with delivery, but...”

Very happy with the plant that was ordered and delivered. However, I was NOT happy about the hidden fee for the international transaction fee. I have no problem paying it, but it should have been included as a line item on the charges billed to our company credit card. It was a total surprise to see the charge hit the statement and no paperwork back up for it.

“They Didn't Deliver What was Ordered”

I ordered a floral spray for a funeral. The evening before I noticed an e-mail from them, saying they didn't have the flowers to fulfill the order and would like to send a plant instead. I spent hours on the phone with local florists at closing time trying to find someone who could make a floral spray. It was too late. It was embarrassing for our family not to send what we ordered and hoped to send. It felt like a classic bait and switch.

“Flowers for funeral”

The delivery was on time. But I had to get a substitution. Because they didn't have the original one I chose. It would be nice if they would have sent a picture of the flowers. Once they were delivered. But I'm just thankful they made it on time for the service.

“Worried but worked out well”

It was nice, that this service works with a local florist to the Funeral especially since we were across the country from the funeral. We were worried when we got a notice that they would have to substitute flower types because not all flowers were available, but we received a picture of the arrangement and were more than happy with the outcome. It got complements from the family. The lack of variety in the selections is a little limiting, but otherwise we were very happy with how it worked out.

“Never agaom”

Was informed a day after the funeral that the order could not be fulfilled. This florist was advertised on the funeral website. I believe it is a scam, as this has happened previously. Lesson learned...do NOT order from websites advertised on funeral/obituary sites!

“Disappointed”

Placing the order was smooth with no glitches and a very nice selection of floral arrangements. Than, I received a call and text later stating my order could not be fulfilled after giving all of my information. I wish I had been informed before completing my order.

“Orders mixed up”

Ordered flowers for a memorial service that started at 11 am and flowers showed up late which I can accept that as it was day after holiday. Unfortunately with them arriving late never had chance to read cards. Got call later in the day from another friend who was recieving flowers from one of her other friends. Evidently the flowers I was sending to memorial service were delivered to her house 4 hours later for her 90th birthday. She happened to be a close friend that knew when she read card that it had to be Neal and his Son Steven that were sending to their neighbors memorial. Other than that the arrangements looked great and I thank you for your service. Just be careful on the small details of the orders

“Not what I expected”

Ordered a 30 inch bright colored arrangement. What arrived was ok, but it wasn't a 30 inch arrangement. It was a few small plants in a basket. It served its purpose and was nice looking, just not what I ordered.

“Flowers”

Flowers were not even at the funeral home. Don't even know where they were or what the arrangement looked like. Cost was $150. Disappointing. Yes I received a notification that the flowers were delivered but I did not see them Anywhere * Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

“Beautiful flower arrangement”

I was unable to go to the funeral for visiting so I sent a floral arrangement. Very satisfied with the arrangement-it was gorgeous and it arrived on time. Will use this service in the future. Thank you.

“It was so simple and easy”

It was fast easy and helpful. They let me know when the flowers were delivered, which was a huge relief. I would use them again. Very happy with the whole experience.

“Beautiful plants!”

I placed an order online from a florist I wasn't familiar with to deliver them. I was able to attend the service and they were gorgeous! I couldn't believe the huge size. Thanks so much, a bright spot on a sad day.

“Had to order twice due to initial order being cancelled without explanation.”

Although the arrangement eventually delivered was lovely, it was a frustrating experience. First order was cancelled without explanation and then the next attempt indicated that it would be delivered the next day which was way too early - I was unable to change that so I discontinued the order. My third attempt just a few days before the service was successful.

“Fast easy same day delivery.”

I found ordering flowers was very easy, with a good selection. The location and time was automatically filled in, all I had to do was select the arrangement, configure the wording, and of course pay. They were competitively priced, so all in all, I was very satisfied. More things should be this easy. Especially when dealing with death or sickness.

“Flowers never got delivered”

I ordered flowers for a visitation/funeral. They didn't show up for the visitation and they said they weren't delivered yet. A few minutes later I got an email saying they were delivered the day before (they were not at the funeral home). They just kept saying they'd check into it and a few minutes later saying they were delivered. I did get a refund but it was very disheartening to not have them delivered.

“Excellence”

Everything went according to plan, the Gracious Lavender flower arrangement arrived on time and at its specified location. Even the comments were posted ahead of the wake so that the family knew there were people standing around them in their time of grief. The Gracious Lavender flower arrangement was absolutely breathtaking. I would like to add this, I failed to fill out the entire form and I wasn't aware of it until after the fact, but this organization got it all done and filled in the gap with all the information I failed to supply and brought everything together in record time. From start to finish Echovita was and is the epitomy of excellence. Echovita, Thank You, for everything

“Poor Sevice”

Peace Lily Plant we ordered never arrived & Candle was not lit. We would never had known had we not checked with a family member who was to have taken the plant after the service. We did receive a full refund after contacting the Mortuary, the local Flower Shop & echovita. Very disappointing that the Family did not receive the Memorial.

“Not Happy”

I just saw a picture of the flowers that I ordered from you for my Aunt's funeral. To say the least, I was not happy with them. What I thought was a full bouquet by your picture was lacking in beauty and flowers. I would have gladly paid more if I would of thought I needed to by your picture. * Echovita attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

“My flowers were not delivered!”

I ordered the flowers for a funeral viewing/service two days prior to the event and was notified 1 hour after the event had started that the flowers were not delivered. They were the link right on the funeral's website so I thought going with them there would be no issues. I did get a full refund but I was quite upset that they did not deliver.