Is colonialsurety.com Legit?

I’ve been using Colonial for the last 6 months and so far, my experience has been amazing. My last bonding company was good but the premiums were extremely high. The team at CS is attentive, professional, and they get the job done - quick - even with my last minute urgent requests. They have certainly helped me to grow and improve my marguns significantly. The only concern is they do not offer a premium financing option. Right now my business is small so this is not a major issue, but in the next 6-12 months with the growth we are anticipating, a 3rd party premium financing option will probably be critical. Without this option, I may have to find an alternative solution but for now, they are amazing.

Everything is seemingly easy to maintain, but the last two years mistakes were made on the effective dates. The State of Michigan rejects it and I have to have it redone. The dates on my application are correct, but then the bond has next year 12/31/25 thru 12/31/26 not 12/31/24-12/31/25 as needed

It was excellent to be able to ask questions by both email and phone as I went through the app process. That's what I appreciated the most. Sean did a great job of walking me through the process.

A good company except for the constant and continuous spam emails received after using Colonial Surety. We WILL NOT renew with this company because of this constant issue.

I appreciated the reminders and the prompt response. It took me less than 5 minutes to get the process completed

We were very satisfied with our experience during our renewal period. The portal was easy to use and made renewing our policy super easy.

Great service and smooth and answer every question and help needed along the way Thnk you !

Colonial Surety is Top Notch!! They are responsive to your questions and make the whole process simple and easy. Couldn't be happier!!!

Nicoletta in customer service was very helpful and responsive. She made it a point to email and then call to point out that I had NOT completed my purchase correctly. She was patient to stay on phone while I went online reviewed and completed my new 3 yr agreement properly. Great Customer Service !

It worked the document within 24 hrs, but I need the original

Very Helpful Gave A Step By Step email And What Was Need To Complete Everything As Of Now Thank You So Much Awesome Company!!

Nour was great. He explained why I needed the policy that I had, gave me great counsel on options and was very efficient and responsive. Sometimes you just need the right person to make all the difference.

Renewal was easy. No big surprises and simple process.

Spoke with Jennifer she was very polite and professional, She answered all my concerns. It was a pleasure to deal with someone who's courteous and patient when going through troubling times. Thank you. Francine :)

Very quick and easy. Always responsive when you call to inquire anything. Renewals are made extremely easy

I am not a customer yet, but based on my interaction with Jennifer today, as long as the bond is what we need for our business, I sure will be.

Jennifer's quick response and action when I call always makes my experience a good one. She is action oriented, customer friendly and knowledgeable. She exemplifies customer service and represents Colonial Surety well. Thanks Jennifer E!

Your representative was kind and caring and made sure I knew what I needed before I logged in to renew.

Very Helpful and easy to understand. Friendly staff!

I appreciated the fore warning that it was due soon. Renewing was very simple & easy.