Is code-zero.com Legit?

The size of each item is too small. I bought an XXL t-shirt from code zero at the KLM open and that fits perfectly while everything ordered from their website is very small. On top of that they charged us 5 euros for shipping and now 5 euros to return. Will never buy from code zero again

The sizing on this website is completely wrong. I am size 14 and ordered an XL puffer jacket. It’s arrived and it’s ridiculous. I can’t do the zip up. It’s a size 10 at best and that would be without a thick jumper on underneath. I’m so disappointed as had wanted a high quality coat but so far Code Zero have failed the expectation vs. Reality test. Returns process means I’m liable to pay the return fee even though the reason for return is completely their fault due to misrepresentation of the product description on the website.

U.S buyers be aware! Items are in China sizes. Overpriced and average quality. Zero must stands for their customer service. Example: if you are wearing Helly Hansen size XL, you should order 4X from these people. Code Zero wont honor shipping returns from U.S. and DHL charges $280 for return shipping (at least for 8-9 items I wish to return). They won't even give you a return invoice to be able to ship back the items. I am reporting this company to E.U. Consumer Directory, and discouraging everyone in my sailing community from considering this brand.

Re: 93468You need to avoid this company. First free return became £10 postage fee. Second, I never get my refund despite several emails. Now company is not even responding to my emails. Clothes are well overpriced and certainly quality is below average. Disgusting customer service. I now forwarded my complaint to eu consumer directory.

Poloshirts 2018 do have a very nice design, suites well on all boating occations and looks awsome on my crew members. We recently ordered online for the whole crew and had a issue with the right amount of poloshirts dispatched and fullfilled. Customer service refunded prompt withour argueing. Flagshipstore in Palma is nice too and I am looking forward to place the next order as soon as we need more crew-uniform poloshirts. Cheers Captain Franky

The products are very high quality and the customer service is very good. Quick and helpful answers made the return process easy and uncomplicated. I ordered the wrong size and sent it back. I received my money back in no time!

Firstly the information regarding a specific jacket on their website was incorrect. I had to wait over a week for a clarification. Secondly, their sizing is misleading and once again their website information was wrong. I have emailed the company multiple times regarding these issues however, they never replied. Unfortunately I am now stuck with a very expensive jacket that is of poor quality and poor sizing configuration. On their website the jacket is advertised as breathable and that a fleece or hoodie can easily be worn as a mid-layer. However, once more this is not the case. I am very disappointed by their non-existent customer support and for waisting over 160 euros on a cheap jacket.

They never respond on e-mails. No phonenumber available. Return page at the website does not work (last step)Did not received my money back yet.

I had made a number of purchases from this Co over past 12 months. Good customer service . Good product thats a little bit different to stuff you find in the UK.

Cannot reject cookies, expensive.