Is buya.com Legit?

“A great place for great deals... if you know what you are doing”

I see a lot of folks giving Buya a bad rap, but they are blaming the platform for the merchants using it. I have never had a bad experience on Buya, but then I have paid attention to who I am buying from. Make sure that the seller has mostly positive feedback, a good return policy, and ask questions prior to purchase. Asking the seller a question can show you what kind of customer service experience you might have. Tip for consumers:Just make sure you have a good seller. Products used:Firearms, knives, and a few tech devices Service Value Shipping Returns Quality

“Terrible experience”

Signed up and bought a guitar tuner yesterday. Paid for it. All good… so I thought. This morning I tried logging in to check the status and get a message "account locked due to security reasons", and the item I bought is still available for sale on the site, despite having been paid for. No messages or email or anything from Buya to explain to me why my account has been locked? Tip for consumers:Don’t Products used:Guitar tuner Service Value Shipping Returns Quality

“Not As Described”

Tool purchased states "Very good condition". Upon receipt tool was found to be not in very good condition, but was in poor condition with damage to the sole plate excessive soiling, build up of saw dust and much staining and marring of tool motor housing.

“Buya is legitimate. But read the seller's reviews before buying.”

Buya is like that big E auction site, but specifically for pawn shops. I had never heard of Buya before I found the XBox I wanted to get my son on there, and some of the reviews of the site were discouraging. But, like that big E site, you have to take note of who is selling. I was able to contact the seller directly and get a question answered. They were very helpful and I felt confident buying from them. I wasn't disappointed! The console arrived exactly as I expected and works great. Tip for consumers:Anyone looking for a deal on used items, but doesn't want to use or can't find what they're looking for on Ebay. Products used:Gaming console Service Value Shipping Quality

“Buya is completely hands off and you're buying from a Pawn shop with no recourse”

I purchased an item that was listed as "Like New". What I received was in fair cosmetic condition and it didn't work at all. This was from a shop (Pawn shop like the rest of the seller) that had many positive reviews. Now I needed to return and item and get a refund. The only contact info was a direct mailto: to the Pawn Shop. No responses. I then shipped the item back (at my expense) and can't get a response or refund. Buya is completely out of the picture. Looks like I'll be contacting my credit card company. But if I didn't shop at Buya I would have saved myself the time, hassle, and the cost to ship the item back. Service Value Shipping Returns Quality

“This is a fraud website!”

This is a fraudulent website designed to get your information. The service is below toxic. They have no direction or professionalism. The website is a crap shoot. It sells items for a bunch of trashy local pawn shops, including FAST N EASY PAWN!

“WATCH OUT FOR HIGH SHIPPING CHARGE”

Some of the dealers are charging a "HANDLING CHARGE" along with the shipping charge. I was charged an extra $20 for a handling charge. I did not notice it, as most dealers are pretty fair, until I paid. Shipping should have been less than $15. I was charged $35 with the handling fee.

“Item not as described--seller and buya.com not responding.”

I purchased a Garmin nuvi 2589LMT. It doesn'tshows traffic data. Missing traffic receiver cable. In sellers listing stated "Complete Includes all cords, cables, connectors, and attachments as included by factory". Despite buya.com's supposed policy of 7-day returns from its sellers this listing stated "no returns" (therefore no way to initiate a return online). But it is significantly NOT as described and both the seller and buya.com are not responding in a timely or effective fashion. I now had to open a dispute through Paypal (I WILL get my money back!). I really, really should have paid attention to the mostly poor reviews of buya.com. Live & learn I guess...

“Very Bad (and Stupid) Experience”

I put in an order through them for a laptop. This was to be a birthday present for a friend of mine. After a few days I noticed the payment had not gone through. No notice sent to me, btw. Checking the website, I found the order was listed as CANCELLED. There was nowhere on the website to contact BUYA. I contacted the original seller, and learned that BUYA itself had cancelled the order as "fraudulent" because the shipping and billing addresses had different zip codes! Tip for consumers:Do not. Products used:I bought elsewhere. Service

“Pawn Shops are a great place to shop. Make offers. Merchandise is guaranteed.”

Buya aggregates thousands of stores all over the United States. Amazing assortment Great Deals. Money Back Guarantee. Call the merchants if you have questions.

“Buya nor some of the stores listed are okay.”

I don't like a site that doesn't let you browse things without shoving a "sign up now" message in my face. You literally can't look at this site without signing up. Second, don't buy from the store FAST & EASY PAWN. They list items up for sale, saying available for shipping, but when I placed my order for a microwave they had the order was cancelled the next day claiming "cannot ship." Should have thought of that before listing it up with a shipping fee. Now the listing is back up with new text reading "in store only." Waste of my time. Tip for consumers:Be prepared for forced sign up. Service Value Shipping Returns Quality

“Not what it seems”

Worst service I have ever seen. Bunch of pawn shops with zero customer service. Will never answer any issues or points... do yourself a favor and stay away

“If I could give a zero rating I would”

In my experience (worst purchasing experience of my life) I've discovered that buya is a site built for corrupt pawn shops to screw people over. I purchased a used IMAC that didn't work and the entire return process was a run around. I contacted buya as well and was directed to some pawn shop related representative. I will never purchase from buya again. Live and learn but seriously these people need to be shut down.

“They don't care about their customers what. So. Ever.”

Bought a Playstation 2 from Pawn 1st through Buya.com. The item was listed "as new" for $41.99, received it as planned but guess what, the Playstation did not work! I sent an email to Pawn 1st LLC who said they would refund the package IF I sent the console back. Which I did, for $19.87... I then sent an email to Buya to see how customer protection works on their end, since the item was not as advertised, only to be royally ignored... I sent another message which was ignored again! I then decided to call and no one answered... Conclusion? I don't even know if a human being works at Buya.com. Do not do any business on Buya.Com or with Pawn 1st LLC they are scammers.

“Order cancelled by buyamarket place.”

I was trying buya.com for the first time. I was very disappointed that an item listed as "like new", was cancelled after 4 days the order was placed and the money was charged. Because according to the it was defective. How in the heel did they list it as new then? Definatelly save yourself a headache and disappintment. DO NOT BUY OR EVEN GIVE YOUR INFO TO THOSE PEOPLE. You''l get diarrhea afterwards. Too bad theres not a negative star to give them. Tip for consumers:DO NOT BUY FROM THESE PEOPLE. Products used:none sent Service Value Shipping Returns Quality

“A great place to find good deals”

I get it. A lot of these people have had bad experiences with the stores they purchase from. I spend a lot of time on Buya and I carefully select the companies I do business with on Buya. I've purchased about 10 things on this website and I have had a wonderful experience every time. I typically buy presents on here, so I look for things in like new or great condition. Most even come with the box. Great deals on electronics! I suggest making offers, I've always gotten a better deal than the price listed. Tip for consumers:Pay attention to the seller feedback. Buy from sellers with good feedback to ensure you have a good experience. Service Value Shipping Returns Quality

“Item not as described--seller and buya.com not responding.”

I purchased a Nikon D5000 SLR camera that the listing claimed had a built-in flash. It doesn't--it only has a flash mount. Despite buya.com's supposed policy of 7-day returns from its sellers this listing stated "no returns" (therefore no way to initiate a return online). But it is significantly NOT as described and both the seller and buya.com are not responding in a timely or effective fashion. I now had to open a dispute through Paypal (I WILL get my money back!). I really, really should have paid attention to the mostly poor reviews of buya.com. Live & learn I guess...

“Missing parts”

I ordered a 7" Digital prism TV thru Buya.com from Loan Star Pawn in Florida. After unboxing, I found no wall power supply, and unit had no battery. The ad said "all original accessories included" "no remote control included" I was OK with no remote but needed the other things that were not disclosed as missing. I would have had to pay about $30.00 in shipping ( both ways) to return. I just ordered the missing parts from Ebay. VERY unhappy, don't buy from these crooks! Rating: 0

“Sold me a defective product”

I bought a used iPod that was described to be working perfectly with cosmetic damages. I didn't mind the scratches but I was upset to find that the hard drive doesn't fully work. I emailed within the 7 day window to return the item but they never responded to my two emails. Never buying from this site again. $150 down the drain.

“Bait and switch”

I bought tools from the site. The shipping order listed all of the tools, but I only received part of my order. It also said that the rest would be shipped. When I called and Emailed them they said that the two items where not in the counter offer. I disagree. If it is listed on their letter head then they should have had it. Buyers be where.

“Tally at Buya.com is awesome”

Had a bad experience with a vendor that works with Buys and wrote a negative review, I want to say the problem was resolved when she contacted me and toe outcome definitey made up for my initial bad experience. I would recommend Buya because they advocate for buyers with the vendors! Thanks again Tally

“Big Disappointment”

Bought a beats pill that said works. When I got it, it didn't work and was really beat up. Tried to return thru buya they said I had to go thru the pawn shop, pawn shop said I had to return thru buya. What a nightmare and loss of money l.

“Dont waste your money”

The crap they sell can be bought in china for 95% less money and it still aint worth buying i got a pressure washer hose had a hole in it and the motor just quit Service Value Shipping Returns Quality

“Buyer be aware: they do sell the fake items”

Buyer be aware: they do sell the fake items Seller be aware: they don't sell for your items. They have their own people. They are a little bit slow on replying the message too. Sometimes never reply. Service Value Shipping Returns Quality

“So far so so good”

I have purchased a couple of things from the buya site, the only disappointment I have had so far is the lack of accurate description's but you can google the item for the information you need but my only true disappointment is everything and every seller will not ship denying tou the opportunity of great deals.