Is aip.com Legit?

Quick response to notification of unknown credit check. I was then connected with a restoration specialist that assisted with getting the credit card company to shut down the request. Bina also assisted me with putting a freeze on my credit, as well providing other tips to help protect my identity.

Company stayed on top of my case which involved credit card fraud. Always a delight to have the worry free feeling in my life to know that whenever a fraudulent transaction is initiated, All State identity protection will notify me immediately.

Kiana was calming and supportive during a stressful time when not only was my identity as finances being threatened but also my cat was suddenly hospitalized during the process. She patiently explained and walked me through every step and took time to ensure I wasn’t overwhelmed. She offered to call give me breaks during the process knowing I was emotionally exhausted.

I can not say enough about how professional and patient Tayanna Shilling was . She patiently talked me through the porcess after I was altered to a fraudulant credit card application being submitted under my name.Not only did she take the time to help me do everythign she knew to protect my credit . She followed up ! Quite a lesson in the dark web for sure !

The representative Akif, was calm, and thorough in explaining what had happened, and helping me deal with less than helpful people at Bank of America. Akif got all my issues resolved, and explained what I needed to do to protect myself going forward. Fantastic person. A true value for your company

I had someone open a Chase credit card in my name with aa $21,000 credit limit in May. I have had 2 text messages about my social security benefits, that I have not signed up for. Where was the protection that you say you offer. Allstate did not catch these breaches

Identity protection services do not protect you from phishing on Instagram, in the form of fake websites that look very realistic, such as JoAn Fabric sale on Instagram, full JoAn Fabric catalog, where you can place an order, give your credit card, CCV, expiration date, mailing and billing address, all harvested by a fake company in London. They even respond to email if you have questions. Total scam. I cancelled my credit card after it was harvested.

This service is great!It’s helped me find who’s been hacked and may easily gives me the option to have my data removed from their sites. I can also see if and when someone tries to use my info to open a new bank account or credit card (which just happened). I suggest this for anyone because some of these things happen without you knowing a thing until it’s too late. Being able to share the account with family members is also a big plus.

The Allstate agent was VERY patient, informative, professional and knowledgeable. She kept on the phone with me through NUMEROUS holds with TransUnion and without her I would not have felt confident the issue was being taken care of. It was a great experience.

Corey was fantastic. He was helpful, patient, and professional the entire time. He put me at ease and stayed with me on the pbone until all concerns were met.

After notification of my identity being exposed, Allstate Identity Protection immediately tracked down source, instructed/guided me through the process with follow-up and further instructions via email moving forward.

It was a little hard to get started with the case but once I got with the case manager it was great she was very prompt and professional I will definitely continue to use Allstate

The rep was very knowledgeable and patient. He sent me written instructions to follow, and stayed on the line with me while I completed the freezing of my credit reports on 4 different sites. We did a 3-way call with a rep from Bank of America to find out exactly what had been attempted using my information, and confirmed that the offender was unable to complete setting up a checking account. I felt much better about having been targeted after working with the rep. I wish that I remembered hiw name to give him some personal kudos!

Someone opened a credit card under my info. I honestly wasn't sure where to start. The process to open a case was as simple as it possibly could be and I was immediately assigned an advocate to walk me through the appropriate steps. It did take some work and a lot of time but I was confident in the process and was elated when I received the letter that the debt had been cancelled and no further action was required.I learned a lot but the help from Brandon kept the stress down. I think we all could use less stress.

Text messages do NOT get successfully sent to Canadian phone numbers when individuals are out of country. We are snowbirds but the app does not allow us to put a “1” in front of our phone number. When the alternative method of sending the security code via email is used once the code is entered it immediately asks you to send the code send via text message….so needless to say it just becomes an unsuccessful frustrating experience!

Recently I had my identity stolen. Someone had used my identity in multiple attempts to open bank accounts and credit cards. Allstate immediately contacted me and responded to the Identity Theft. Helping me through every step of the process. Staying in constant contact. The representative covered all the bases, (Even the ones I wasn’t aware of). Thank you Allstate for all the support and guidance through this. I appreciate everything that you and your team do!

Ironically, Allstate Identity protection regularly sends me emails about identity security that are intended for someone else. There doesn’t seem to be any mechanism to correct this. To me, this is a just a minor annoyance but their client probably wouldn’t like that they’re sending her information to strangers.

During the period I had AIP my bank account was tampered with. My Wife caught that and had it corrected thru our bank. Additionally during the period I had AIP, our company provided wellness program was hacked and our personal info including our SSIs were compromised. Yet every month AIP reported all was good. I made it a point to cancel this worthless service.

Jordan was incredible and put me at ease. He helped me through each step of the process of shutting down any attempts to use my identity and followed up on any open cases. He called credit card companies and AT&T with me to help get things sorted out and figure out next steps. I am so grateful I had him helping me through this -- he helped me avoid a nervous breakdown!

I was recently the victim of Identity Theft which was brought to my attention by Allstate. My identity restoration case specialist, Cynthia was top notch throughout the entire experience. She set up a time to discuss my concerns and make a joint call to the institution where the fraud had occurred. While on the phone Cynthia advocated with a difficult customer service representative on my behalf to get a quick result and have the fraudulent application removed from my record. Afterwards she gave me next steps, a time for a follow up call and ways to further protect my identity. Cynthia was kind, compassionate and professional throughout the whole experience.