Is 21bit.com Legit?

Rated one star as I can not rate a 0 or below,signed up over a year ago and been gambling and withdrawing with absolutely no i.d...upon contacting the help and verified my i.d they basically stated "players fault" etc also contacted over a handful of times as if they can not answer you they close chat like you are no longer a person....payout wait is also a complete joke...if you can find anyone that is actually working that day as nobody is available...each reply back n forth takes days/weeks.....can't recommend to ANYONE

21bit customer service are more then helpful always reliable an are never to far. they contact you sooner then expected. the hole team is a polite an eager to support type of crew ✨

I found that when I was enquiring about my account the service team was quick to reply and it was easy for me to understand what I had to follow.. there was no issues with the payouts

Good casino good game i loke playing it i give it 4 stars only for one fault so times it takes long to get hold of the support team and also my withdrawal has take more than 24hrs and im still waiting so advertiseing should be more clear

Great bonus offers, reliable casino, cashouts smooth. Will come back here definitely.

Always pay deposits on time and have never had any big issues.. I recommend.

Easy to deposit and withdraw once identity has been verified

It's a straight forward set Up with great games that I just can't seem to get enough of..

Awesome payout time great support amazing slots

Date of experience: January 24, 2024

Everything's is good a lot of games i love it the only things not good for me is about the widrawal it takes a lot time compare to other online game that they can take the fund instantly anyways they doing a great job keep it up and more power.....

Gaming on this site is great fun

I won about $1100 ONCE…..and they altered my software on my account so that when I went back there were ZERO wins. Free spins giving out literally NOTHING. I can’t stand “sore loser” casinos

6 days and they still haven't allowed my withdrawal. 11 days and I am now told this will be received on the 30th-3rd. I am in disbelief 3rd and I am told it will be another 2-4 business days. Genuine concern that this is a scam. Games feel like a SCAM with their returns (they would not show me the returns on their slots). AvoidEDIT FOR REFERENCE (Since i have someone from the company now 'helping in the comments). : I have been in contact with the team every single day since asking to have my withdrawal. day one I was told it was declined but they neglected to email or notify me. Day two they still had not looked at the documents I supplied. Day 4: Still awaiting them LOOKING at the verification documents supplied. Day 5: They are now asking to resubmit a photo of the back of my card and asking for my banking details again. this was done with their help on live chat and submitted with no question. I am now having to do so again. 5 days on from my original submission. I have never experienced this level of unprofessional in all my life.Day 6: my bank is being reviewed. My verification is being reviewed and i have been told it should be 5-7 days from here. It has now been 15 days and i am still yet to receive my money.This company are not to be trusted. Adam from customer service mentioned that he doesnt even know why they would refund me given their turnover rate of 3X what you put in. I told him i had cleared that and then some by the time i took the 300 out. I have never experienced such attitude from someone working in customer service.Seriously, I watched a game with $3 and $5 spins (spent 400ish) to win 2 bonus games of 20 games and won $0 each time. They would not show the return rate on the game. It seems to be a rigged casino and I would not go anywhere near it.

Don't call free spins when you have to deposit because free spins mean exactly that FREE FREE FREE FREE FREE FREEget it you should call them deposit bonus free spins

Never seem to win anything or receive deposit bonuses. Site is not easy to navigate.

Prior to them taking my money and shutting my account down I actually was fond of the casino. Although I have never hit for more than $100 so I can't speak to what the withdrawal process is like. They offer numerous ways to make deposits. They have no problem taking your money. I have been playing at the casino using a VPN for almost a year now here and there. Not once in my numerous discussions with customer service via the chat option has any ever told me I couldnt. Tonight I went up a This evening I went to the chat after making more than a couple deposits this week and asked for a set of freespins I earned through the loyalty program that had not credited my account. Next thing I know my account is disabled and they will not return my deposit. They blamed it on my vpn. However this could not have been the first time someone looked in my account and saw I was using one. They continued to take my money and patronize me by using terms like regrettably and unfortunately. Yet won't return ny recent deposits. It would be one thing if they said we are closing your account but should not have taken your money in the first place as VPNS aren't allowed. If they had refunded my money and disable my account at that point I would go quietly. But that's not what they did. They happily took my money then when I asked for an earned deposit bonus they took the remaining funds in my account and essentially told me to kick rocks. I do not recommend playing here at all. The slots rarely hit anything more than a few dollars and they won't hesitate to take your money and shut you down. Worst experience I've ever had with an online casino. I would attach the emails I recieved as proof but I don't have the option.

Everything was fine until I tried to cashout.21bit then sent me an email with a Confirm link in it which I was told I had to click to confirm crypto wallet was mine.When I click on it I get directed to the 21bit site and then get a 304 Web page not found error.I went to live support and explained this and eventually I talked live support into checking if I had any problem or not.They told me my confirm was all cleared and have a nice day.The next day my withdrawal was returned to my 21bit balance.checked my email and withdrawal cancelled because I did not confirm wallet.So I started withdrawal process again and email support at 21bit with details about 404 page error including screenshots as well as letting them know all of my deposits were all from same crypto wallet address that withdrawal was directed to.Then I contacted Simon on live support and he appeared to completely ignore me and told me to clear my browser caches and re-install browsers etc.Next day withdrawal gets cancelled and I received an email thanking me for contacting them with my concerns but until I click the email confirm link to confirm it is my wallet then I cannot withdraw.So once again I email stating that the link does not work and I tried 4 different devices all with exactly same 404 page not found problem.phone, tablet, pc and imac. none worked.I received a reply thanking me again and completely ignoring my detail and understanding of the situation, suggesting my browser or my self was more of the reason why I could not get it to work.Now I am getting upset and told them that I certainly knew what I was doing and besides being rude they at 21bit appeared to not have any understanding of the complaint ane every time I get directed to click on the link in the confirm email that they sent me.It didn't matter how many times and ways I i tried to confirm it would not get through to the correct page on 21bit website and Roy at support kept referring back every time to "The relevant people say that I need to confirm wallet via the email link they sent me.I tried to guide them all the way through the problem but they insisted I wasn't doing as they asked so I was not getting a withdrawal from them until I manage to get the damn email link to work.I can deal with errors happening but most concerning was the attitude of their support staff but even more of a worry was that those same support staff appeared to be totally incompetent.Rage quit blowing the money on much higher stakes pokies to get rid of the cash.Not playing there ever again and happy to tell anyone why if they want to know why.

Game selection and graphics brilliant! Customer service, EXCEPTIONAL How often do i win anything substantial, HAVENT

Good when pay