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Credit Union Account Unlocked

How the scam works:

Scams involving criminals trying to get victims to communicate their account information to them are nothing new. But the method of communication has been upgraded now to text messages as well.

In the unblock credit union account scam, the victim receives a text message claiming to be their bank or credit union, advising them to call a number to “unblock” their account.

When the victim calls the number, a “representative” asks them for personal identifying information and account numbers in order to “reactivate” the victim’s account. Of course, all that happens is your account is wiped out and your identity is potentially compromised as well.

In the last version of the scam, crooks used AllSouth Federal Credit Union's name and asked recipients to call back (888) 248.9742. It's probably just a matter of time until scammers will start using the name of any other credit union or bank.

How to avoid:

First – and most importantly – be aware that no bank or credit union will ever send you a text message asking for you to release your personal information or to unblock your account. While some banks do use texting, these communications are only informational in nature, and not action oriented. Also be aware that if you do contact a number sent to you from your “bank”, a legitimate representative will give you your account information and ask that you verify it. They will never just outright ask for your account number or social security number. If you believe you have been victimized by this scam, contact your bank or credit union and find out what you can do to better protect your possibly compromised account.

How to report:

Make your family and friends aware of this scam by sharing it on social media using the buttons provided. You can also officially report the scammers to the Federal Trade Commission (FTC) using the link below:

Report To The FTC Here


How to protect yourself more:

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